Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @010oussama,

    Are you password protecting your admin area via .htaccess? If so, you need to allow access to admin-ajax.php so all public AJAX calls are executed correctly.

    See here for more: How to password protect your WordPress Admin (wp-admin) directory.

    Thread Starter 010oussama

    (@010oussama)

    No this problem appears in every page in my website such as the contact us page!

    Plugin Author Hector Cabrera

    (@hcabrera)

    I know. Please read again: there’s a password protection set that prevents access to your wp-admin folder. So it happens that in this folder is located the admin-ajax.php file which themes and plugins use to execute AJAX calls (including WPP of course).

    So, you either manually password protected your wp-admin area or you’re using a security plugin that provides this feature. The solution is what I posted on my previous reply.

    Thread Starter 010oussama

    (@010oussama)

    ok thank you very much!

Viewing 4 replies - 1 through 4 (of 4 total)
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