Title: Page and plugin links missing Last modified: December 18, 2020 --- # Page and plugin links missing * Resolved [hstiver](https://wordpress.org/support/users/hstiver/) * (@hstiver) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/) * After having a problem with being unable to login to my site, I am finally able to do so. I believe files were corrupted * However it looks like I am missing several links. I do not have a link to access pages or plugins, although all pages are active and I think plugins are as well. * Could I get suggestions as to how to proceed with a fix please? I have backups but I don’t know if they deal with anything other than content. I have also considered starting a new site and transferring the non-content files to the existing site. Would this work, and if so, which files/directories would I replace. * Thanks for any help, Harold * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-and-plugin-links-missing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810114) * There are two parts to a WordPress site. One is the files, which is the WordPress software and also plugins, themes, and any media you uploaded. Two is the database, which holds the text you wrote for each page, the users, the comments, and also all the options for WP and plugins and themes. * The admin menus are dynamically generated to match the current user’s role. An admin user by default has all capabilities, so they can see all the menu items. A subscriber by default has just `read` capability, so there aren’t many menu items. If your site was compromised, the user capabilities could have been changed. We have seen a hack like that. I scanned your site at [https://sitecheck.sucuri.net/](https://sitecheck.sucuri.net/) but it didn’t find any malware. If you can, create a new admin user to make sure you have access. If you can’t, there are ways to edit the database to change a user role or to create a new user entry. * If your backup has just the database, you can restore that. Manipulating the files (different versions of WP) is easy using your site’s control panel File Manager or FTP. You don’t need a new site to do that. There is also the Reinstall button on the admin Updates page. (This affects WP files only.) * [Yobani](https://wordpress.org/support/users/yobani/) * (@yobani) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810130) * Hello, * My first suggestion would be to restore the backups you have. If you could set up a staging site and restore/migrate the backup there to test it out. THen you could go from there. * Hope that helps * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810575) * You can try things on a sandbox: [https://wpsandbox.net/](https://wpsandbox.net/) * Thread Starter [hstiver](https://wordpress.org/support/users/hstiver/) * (@hstiver) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810578) * Thank you Joy and Yobani, * I have the following links in my dashboard: * Dashboard Jetpack Posts Media Comments Profile Tools Templates * Is this what a subscriber rather than an administrator would see? Joy, you wrote“ If you can, create a new admin user” and I can’t find a place that I can do that. Should I have another link on this page which would normally allow me to do that? * Thread Starter [hstiver](https://wordpress.org/support/users/hstiver/) * (@hstiver) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810626) * Just an additional item. * The dashboard has the message “WordPress 5.6 is available! Please notify the site administrator.” Is this what a subscriber would see rather then an admin? * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13810836) * You can see the roles and capabilities : [https://wordpress.org/support/article/roles-and-capabilities/](https://wordpress.org/support/article/roles-and-capabilities/) Click on that sandbox link I gave, and generate a site. You will see what the admin should see. * Thread Starter [hstiver](https://wordpress.org/support/users/hstiver/) * (@hstiver) * [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13818986) * Thanks again for the help from both of you. * I added a new administrator through phpMyAdmin. If anyone else has this problem and wants to try this fix, you can get good instructions by searching for “How to add an administrator to your WordPress by using phpMyAdmin” Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Page and plugin links missing’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 7 replies * 3 participants * Last reply from: [hstiver](https://wordpress.org/support/users/hstiver/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/page-and-plugin-links-missing/#post-13818986) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics