Support » Plugin: WooCommerce Print Invoice & Delivery Note » Packing slip picks up changes but Invoice doesn’t

  • Resolved devrdx

    (@devrdx)


    Hi,

    Currently when I attempt to export an invoice, it doesn’t apply any of the settings in the CMS (such as adding logo image or changing the title), it always generates the default invoice. However the Packing slip does display them with these changes.

    I’ve tried using a custom template and also reverting back to Simple and I know it’s picking up the template because if I add some dummy text in it shows up on the PDF. but nothing seems to get the settings to be applied to the Invoice.

    Using wordpress 5.2 and v.2.2.14 of the plugin and it’s green across the board on Status.

    Anything obvious I’m missing here?

    Thanks.

Viewing 1 replies (of 1 total)
  • Hi @devrdx,

    Can you please let us know whether you have made changes of Title, Logo, Image in our plugin settings page in order to reflect on the Invoice?

    The settings are present under the WooCommerce->Settings->Print tab. Attaching a screenshot for your reference: https://prnt.sc/o4euh9

    Also, the latest version of our ‘WooCommerce Print Invoice & Delivery Note’ plugin is 4.4.8. Can you please check whether you are using our plugin on your site?

    Regards,
    Komal Maru

Viewing 1 replies (of 1 total)
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