Support » Plugin: NewStatPress » 'Overview' not working; blank screen

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author ice00

    (@ice00)

    hi,

    you maybe have a database that is becoming big and as server provider stops PHP execution when it uses more then 15 seconds to finish, you got the page not loading.

    Try the new 1.1.0 version and see if dashboard is loading. It uses External API, the same that is being porting for overview page.

    You can use manu different Cookie Law plugins as no one give problem to newstatpress that it is reported.

    upgraded to 1.1.0, checked with my Hosting and they say my database is more than adequate to handle what I have and I can add many more products. I am not in Europe nor do I sell out of the USA so EU Cookie Law will not apply.

    They asked me to find out what PHP INI settings I need to handle your plugin and they can adjust the settings to accommodate. Can you help?
    Kent

    Plugin Author ice00

    (@ice00)

    Look at
    max_execution_time
    of php.ini

    It is usaullay set for 15/30 seconds.
    Increase it so php script are not blocked.

    However look at your DB size.
    In one of my site I have 1,5GB filled for newstatpress.

    Apparantly I have plenty of room and my DB is small they say, they gave me this to help you, will it?

    cgi.fix_pathinfo = 1

    session.save_path = /tmp
    upload_tmp_dir = /tmp

    max_input_vars = 999999
    memory_limit = 2000M
    post_max_size = 2048M
    file_uploads = On
    upload_max_filesize = 2048M
    max_execution_time = 600
    max_input_time = 600

    Plugin Author ice00

    (@ice00)

    If you have a small DB you should not have problem.
    Try to make a update of Newstatpress and see it it works (it is server cpu intensive like overview)

    Plugin Author cHab

    (@lechab)

    Stupid question: all the ‘overview page’ is empty or only a part?
    What shows the dashboard widget (with API activated)?
    thx

    The Overview page does not show up, will time out. It used to be just fine but for the last month, nothing. I can get everything else in the menu but not the Overview.

    Plugin Author cHab

    (@lechab)

    Ok, so the dashboard shows your stats?
    I will send you a test version in the future day to try to resolve this, let us on the website by mp your email.
    see you

Viewing 8 replies - 1 through 8 (of 8 total)
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