Overselling problem

  • renaodurst

    (@renaodurst)


    7 years, 4 months ago

    Hi, I’m facing a very serious problem with stock management in Woocommerce.

    Here is the deal:
    Let’s say that I have a product with only 2 items in stock.
    Then 10 users make their order of this product — because when they are shopping, the product is still in stock.
    But when 2 of these 10 buyers have their orders confirmed before the other 8, these other 8 still will receive “completed order”, without the warning that the product is sold out, and without any change in their final order.

    How do I solve this big mess??

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  • Plugin Support RK a11n

    (@riaanknoetze)

    7 years, 4 months ago

    Make sure that (1) you’ve disabled backorders on a per-product basis and (2) that you’ve set a “Hold Stock” value under **WooCommerce > Settings > Products > Inventory**.

    This will prevent customers from ordering more than what’s available (known as a backorder) AND return the stock to the order if those initial two order end up NOT paying for their order.

Viewing 1 replies (of 1 total)
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