Title: Overlay not working Last modified: August 30, 2016 --- # Overlay not working * Resolved [grady.smith](https://wordpress.org/support/users/gradysmith/) * (@gradysmith) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/) * The overlay isn’t working at all but the pop-up is. * [http://www.ymcasouthflorida.org](http://www.ymcasouthflorida.org) * PLEASE HELP! * [https://wordpress.org/plugins/popup-maker/](https://wordpress.org/plugins/popup-maker/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503595) * [@grady](https://wordpress.org/support/users/grady/).smith – Not seeing a popup there. Let me know how I can see the issue your describing. * Thread Starter [grady.smith](https://wordpress.org/support/users/gradysmith/) * (@gradysmith) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503632) * Sorry about that. I was having trouble with it so I deactivated the plugin. I have gone ahead and reactivated the plugin as a draft. Let me know if you can see it. If not I can set to live so that you my help me troubleshoot the issue. * Thanks, * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503653) * [@grady](https://wordpress.org/support/users/grady/).smith – Only published popups will show up on the site. Let me know when you get it published. If you can’t leave it active then possibly create a test page and target only that page so that the rest of the site is unaffected. * Thread Starter [grady.smith](https://wordpress.org/support/users/gradysmith/) * (@gradysmith) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503749) * Here is the link to the test page. Please let me know how to get this to work correctly. Thanks. * [http://www.ymcasouthflorida.org/pop-up-test/](http://www.ymcasouthflorida.org/pop-up-test/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503752) * [@grady](https://wordpress.org/support/users/grady/).smith – Looks like your z-index is set to 1000 for both the overlay & popup. So since the overlay is added after the popup it shows above it and you can’t click the popup through it. Imagine a window in front of the popup in this case. * Set the popup z-index higher than the overlay z-index. * You can adjust these under Display Settings when editing your popup. * Hope that helps. * Thread Starter [grady.smith](https://wordpress.org/support/users/gradysmith/) * (@gradysmith) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503755) * Thanks for resolving that issue. But my original issue is that the page behind the popup is not grayed out. That is what I need to function correctly. * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503762) * [@grady](https://wordpress.org/support/users/grady/).smith – Check your popup theme, be sure there is one created under Popup Maker -> All Themes, if not create one. Once done edit the popup and be sure that a theme is selected in the theme dropdown. Then update. Looks like your popup has no theme assigned. * [bobblah](https://wordpress.org/support/users/bobblah/) * (@bobblah) * [10 years, 10 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503777) * I’m having this same problem. It used to work fine and then my client emailed me a couple weeks ago that it was no longer working correctly. Could it have anything to do with the recent plugin update? * There is definitely a theme made and applied. The bkgrnd color is set to black, opacity 80%. * The popup apears correctly but no overlay. I’m currently testing this problem on 404 pages: [http://feteatete.com/uyfhcvb](http://feteatete.com/uyfhcvb) * Thanks * [animfahmy](https://wordpress.org/support/users/animfahmy/) * (@animfahmy) * [10 years, 6 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503823) * Edit comment: * I found the solution, you must set the themes, [@bobblah](https://wordpress.org/support/users/bobblah/) * ——- Same problem with bobblah, do you have a solution? * [http://sewainmobil.com/](http://sewainmobil.com/) on BOOKING NOW!!! button * Thanks * [ClickTravelExpert](https://wordpress.org/support/users/clicktravelexpert/) * (@clicktravelexpert) * [10 years, 6 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503824) * Hello…. I do love PopupMaker features But the Pop-Up doesn’t show up…. I try set up many ways, set theme, but it still not show up * p.s. I use only this popup, so it should not duplicate with others. Or it could not work with any plug-in? * Could you please help? Thank you * I set the pop up on the first page of below site [http://topwise.me/](http://topwise.me/) * [animfahmy](https://wordpress.org/support/users/animfahmy/) * (@animfahmy) * [10 years, 6 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503825) * ClickTravelExpert I can not found the class=”popmake-…” in your [http://topwise.me/](http://topwise.me/) * Maybe you must use like my code * `` in [http://sewainmobil.com/](http://sewainmobil.com/) * And set Targetting Conditions to Home Page * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 5 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503826) * [@clicktravelexpert](https://wordpress.org/support/users/clicktravelexpert/) – I do not see a popup loaded on that page currently. Check your popups targeting conditions as it sounds like you may not have enabled any. * Hope that helps. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Overlay not working’ is closed to new replies. * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653) * [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder](https://wordpress.org/plugins/popup-maker/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-maker/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-maker/) * [Active Topics](https://wordpress.org/support/plugin/popup-maker/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-maker/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-maker/reviews/) * 12 replies * 5 participants * Last reply from: [Daniel Iser](https://wordpress.org/support/users/danieliser/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/overlay-not-working/#post-6503826) * Status: resolved