Outstanding Support For A Free Plugin

  • alanrogers

    (@alanrogers)


    1 month ago

    I recently uploaded the FluentSMTP plugin because I had to upgrade a Microsoft 365 email address from the depreciating Basic SMTP Authorisation to OAuth 2.0 and this seemed the best way to implement it (without having to purchase a Premium Plugin). I had some issues getting it to work properly but after a few support exchanges with Sujoy he managed to identify the problem – I needed to enable a couple of extra PHP extensions – and things worked perfectly from there. Absolutely amazing service, especially considering I only have the free version of the plugin so far!

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 month ago

    Hello @alanrogers,

    It’s fantastic to know that FluentSMTP provided you with a solution without requiring a premium plugin. We strive to make our free version powerful and user-friendly, and your feedback validates that effort.

    We’re also delighted to hear that Sujoy was able to quickly identify the need for the extra PHP extensions. We understand that these technical details can sometimes be tricky, and we’re committed to providing excellent support to guide our users through such situations. Enabling those PHP extensions (which are often missed in default server setups) is crucial for the plugin’s functionality and ensuring a smooth email-sending experience.

    Knowing that you found our support “absolutely amazing,” especially considering you’re using the free version, is incredibly rewarding for our entire team. We believe that all our users deserve the best possible support, regardless of whether they’re using the free or premium version of FluentSMTP.

    Thank you again for your positive review.

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