Support » Plugin: Backup and Restore WordPress - Backup Plugin » Outstanding and Excellent Service!

  • I have left the writing of this report for a month to make sure I wasn’t imagining the service that Chris has provided with his product development. I pinch myself – it still works – when none of the others would!

    WPBackItUp does what the developer has said it will. But early on I ran into some troubling difficulties trying to initially get the plugin to work with a multisite WordPress setup. I went back to a single site install but I still needed sought support. Chris, the developer would not let the matter rest until resolved. He ultimately provided me with a one off fix that has been rebuilt with the production version 1.8 of the plugin.

    I am 12 hours ahead of the developer – time wise – being based in Perth Western Australia. This was never a problem for resolution of issues.

    Outstanding and excellent support! Well done Chris!

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