Title: output empty always
Last modified: August 31, 2016

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# output empty always

 *  [mooball](https://wordpress.org/support/users/mooball/)
 * (@mooball)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/)
 * Im using the latest WP and latest WP Web Scraper and PHP 5.3.3.
 * But not matter what I scrape I always get an empty response. I see no obvious
   errors.
 * This is an example of a trivial code that does not work.
 * `[wpws url="http://www.mooball.com" query="title" ]`
 * What am I doing wrong? how do I resolve this?
 * [https://wordpress.org/plugins/wp-web-scrapper/](https://wordpress.org/plugins/wp-web-scrapper/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [rocketsprocket](https://wordpress.org/support/users/rocketsprocket/)
 * (@rocketsprocket)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180752)
 * Going to the URL shows there’s not actually a “title”
    try [wpws url=”[http://www.mooball.com&#8221](http://www.mooball.com&#8221);
   query=”.project”] and you’ll see that the element with the class=”project” is
   pulled. Remember to include the . before the class as it won’t work without the
   period.
 *  Thread Starter [mooball](https://wordpress.org/support/users/mooball/)
 * (@mooball)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180753)
 * [@rocketsprocket](https://wordpress.org/support/users/rocketsprocket/) thanks
   for the help.
 * There is a title on that page but still
    [wpws url=”[http://www.mooball.com&#8221](http://www.mooball.com&#8221);
   query=”.project”] also returns nothing as does [wpws url=”[http://www.mooball.com&#8221](http://www.mooball.com&#8221);
   query=”#projects” ] [wpws url=”[http://www.mooball.com&#8221](http://www.mooball.com&#8221);
   query=”body” ] and every possible variation I can think of.
 * Not one single query has ever returned a response. On this or any other domain.
 *  [rocketsprocket](https://wordpress.org/support/users/rocketsprocket/)
 * (@rocketsprocket)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180773)
 * [wpws url=”[http://www.mooball.com&#8221](http://www.mooball.com&#8221); query
   =”.project”] returns a result for me. What are your settings in the plugin? I
   have
    Enable shortcode in posts, pages/Enable shortcode in widgets/Enable template
   tag all checked and ‘display error handling’ turned on. I’m picking you are using
   a shortcode but haven’t checked ‘enable shortcode in posts, pages’ checked. My
   shortcode has been used in a widget.
 *  Thread Starter [mooball](https://wordpress.org/support/users/mooball/)
 * (@mooball)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180788)
 * Settings:
    Enable WP Web Scraper – all 3 turned on Error Handling: Display error
   details Ive played with various user agents but no sign of any impact Timeout
   set to 10 seconds Cache to 0s
 * Im not getting any response in the sandbox so Ive not even bothered to do much
   testing with the short code but if I do I see nothing.
 * In the source code I see
 *     ```
       <div class="wpb_wrapper">
       	<div class="wpb_text_column wpb_content_element ">
       		<div class="wpb_wrapper">
   
       <!--
        Start of web scrap (created by wp-web-scraper)
        Source URL: http://www.mooball.com
        Query: .project (cssselector)
        Other options: Array
       (
           [headers] =>
           [cache] => 0
           [useragent] =>
           [timeout] => 10
           [on_error] => error_show
           [output] => html
           [glue] => 
   
           [eq] =>
           [gt] =>
           [lt] =>
           [query_type] => cssselector
           [remove_query] =>
           [remove_query_type] => cssselector
           [replace_query] =>
           [replace_query_type] => cssselector
           [replace_with] =>
           [basehref] => 1
           [a_target] =>
           [callback_raw] =>
           [callback] =>
           [debug] => 1
           [charset] => UTF-8
           [url] => http://www.mooball.com
           [query] => .project
           [urldecode] => 1
           [querydecode] => 0
       )
       -->
       Error parsing: Query returned empty response
       <!--
        End of web scrap
        WPWS Cache Control: Remote-fetch via WP_Http
        Computing time: 0.0564 seconds
       -->
   
       		</div>
       	</div>
       </div>
       ```
   
 *  Thread Starter [mooball](https://wordpress.org/support/users/mooball/)
 * (@mooball)
 * [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180789)
 * Sorry I should mention I do see “Error parsing: Query returned empty response”
   when error display turned on.
 * It seems to me that the problem must be something to do with my hosting environment.
   I would assume that this is not a bug in the product. So what Im looking for 
   is advice on how I debug this and get to the cause.
 * Ive checked my PHP version and it seems fine but should I be doing some raw php
   commands to test my environment? Im happy to try to debug this but I need a few
   directions as to where to start.
 * TIA

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 2 participants
 * Last reply from: [mooball](https://wordpress.org/support/users/mooball/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/output-empty-always/#post-7180789)
 * Status: not resolved