Title: Outdates Plugins will not Update Last modified: February 20, 2019 --- # Outdates Plugins will not Update * [mike19145](https://wordpress.org/support/users/mike19145/) * (@mike19145) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/) * Hello, * So I’ve downloaded this and currently have 11 sites on it. It currently says I have ‘7 Outdated Plugins’ but when I update each plugin and get a popup regarding successful update, the number is not reduced. * I’ve logged in and out a few times. I’ve even tried to updated all the plugins multiple times, and the number of ‘outdated plugins’ does not change. * Any ideas on how to address this? * Regards, Viewing 9 replies - 1 through 9 (of 9 total) * [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * (@softacpriya) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11276166) * Hi, * Apologies for the delay. * Are the plugins also not updated or only the number is not updated in wpCentral? Please tell us the plugin names with which you are facing the issue. * You can also open a support ticket with us by emailing your query at [support@wpcentral.co](https://wordpress.org/support/topic/outdates-plugins-will-not-update/support@wpcentral.co?output_format=md). * [mackey6879](https://wordpress.org/support/users/mackey6879/) * (@mackey6879) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11280729) * I have the same problem! The WordPress sites with all the plug-ins are up to date. However, in the WP Central panel I see that there are plugins that are not up to date. It seems that only the number is incorrect. * [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * (@softacpriya) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11281246) * Hi, * Can you provide us with the screenshots where you are getting the incorrect numbers? Also, we would suggest you to once manually sync the website data following the guide here: [https://wpcentral.co/docs/miscellaneous/sync-websites-data/](https://wpcentral.co/docs/miscellaneous/sync-websites-data/) * If you still face the same issue, please open a support ticket with us at [support@wpcentral.co](https://wordpress.org/support/topic/outdates-plugins-will-not-update/support@wpcentral.co?output_format=md) with your website’s URL and connection key to debug the issue. * Do let us know. * Thread Starter [mike19145](https://wordpress.org/support/users/mike19145/) * (@mike19145) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11283568) * Yeah, so I just want to echo what [@mackey6879](https://wordpress.org/support/users/mackey6879/) is saying in regards to: “The WordPress sites with all the plug-ins are up to date. However, in the WP Central panel I see that there are plugins that are not up to date.” * I’ve also have done a manual sync and to no avail. * Here is a screenshot of the message I’m getting in regards to trying to update the plugins again – [https://imgur.com/1gks1jB](https://imgur.com/1gks1jB) * So Basically, even though it says plugins updated successfully, it still shows‘ x’ number of plugins need to be updated once I click ‘okay’ on the popup. * Will send an email to support. * [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * (@softacpriya) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11284843) * Hi, * Thank you for opening the support ticket with us and providing us with the details. We have replied to the same. * On debugging, we found that, there were following 3 plugins which were causing the ambiguity: Responsive Slider Thumbnail Gallery (WordPress Plugin) Youtube Channel Gallery * On checking each plugin, we found that they are not listed on wordpress.org website. We in wpCentral fetch the details from wordpress.org for the plugins and themes. Since the search result does not return these plugins, the version number is incorrectly fetched and this causes the issue. * We would suggest [@mackey6879](https://wordpress.org/support/users/mackey6879/) also here, to check the same thing for his plugins on his websites. * Please feel free to contact us for any further issues. * [mackey6879](https://wordpress.org/support/users/mackey6879/) * (@mackey6879) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11286280) * Well, I guess it is exactly the same problem! But is there a solution? 🙂 * Thread Starter [mike19145](https://wordpress.org/support/users/mike19145/) * (@mike19145) * [7 years, 2 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11288443) * Yeah, just wanted to second what [@mackey6879](https://wordpress.org/support/users/mackey6879/) had said. * Would love to hear of a solution to this problem. * Regards, * [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * (@softacpriya) * [7 years, 1 month ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11411282) * Hi, * Apologies for the delay. * We currently do not have a solution to this issue. At the most, we have resolved the issue where wpCentral will not fetch the incorrect data. We’ll launch this in next version. * However, we’ll next work on the task of uploading the external plugins and themes. * Please feel free to contact us for further issues. * [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * (@softacpriya) * [6 years, 12 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11524255) * Hi, * Are you still facing some issues? Can we mark the topic as resolved? Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Outdates Plugins will not Update’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-central_def6fd.svg) * [wpCentral](https://wordpress.org/plugins/wp-central/) * [Support Threads](https://wordpress.org/support/plugin/wp-central/) * [Active Topics](https://wordpress.org/support/plugin/wp-central/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-central/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-central/reviews/) ## Tags * [update](https://wordpress.org/support/topic-tag/update/) * 9 replies * 3 participants * Last reply from: [Softaculous Ltd](https://wordpress.org/support/users/softacpriya/) * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/outdates-plugins-will-not-update/#post-11524255) * Status: not resolved