I recently installed the plugin, and after that I visited my site a couple of times, from different computers and using different browsers. During each visit, I went over a couple of the pages on the site, I downloaded a couple of files and I clicked a specific link a couple of times. The downloaded files were all PDF-files.
Now, these visits show up in my Google Analytics report, in particular the specific pages that I’ve visted are shown. When I go to “Content” –> “Events”, the link-clicks are also specified in the “outbound-article”-category. But the downloads do not show up here.
In the plugin settings, I have checked the “Track outbound clicks & downloads”-box, and as mentioned above the outbound clicks are registered. But not the downloads. In the “Extensions of files to track as downloads”-box, I have the following: doc,exe,js,pdf,ppt,tgz,zip,xls,png,jpg.
The files that are available for download are located in folders like /documents/reports, with respect to my domain. They have been uploaded via my FTP-client and not via the WordPress-interface.
Can someone tell me why the downloads don’t show up in the statistics? Do I need to do something to make them appear?
Thanks in advance for the reply.
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