What type of product? And can you screenshot the inventory settings for that product? I’m not able to replicate this issue myself.
Image link is broken it seems.
Please copy the link and open normally in browser, dunno why broken
Actually, I failed to reproduce the error myself as well, it just happens to products that were out of stock for a while.
Can you order this still then via the frontend? If it’s marked out of stock it should be impossible unless a plugin changes this behaviour.
How many times has it occurred?
Product link:
https://www.tdegypt.com/product/ky-023-ps2-xy-axis-joystick/
It happened with 3 products prior to this one.
Are you using a plugin like WPML for translations? It duplicates product data. It could be related to that but it’s not possible for me to tell now.
Yes.. I use WPML… I’ll be damned!!!!! Just realized that all the problems came from people ordering in the Arabic version. I also kept trying to regenerate the issue in English this is why I never was able to reproduce it!!!!!
Just realized even more problems with Arabic side. The navigation side bar is now showing “Products Tags” instead of “Products Category”.
Variable Products – Variations not showing, both English and Arabic
I think the database update messed things up here. Any quick suggestions?
I’m not able to reproduce that also on the Arabic side, but I just noticed as I said earlier that all the problems where coming from products ordered on the Arabic side which is now pretty messed up and not showing correctly.
I’m not too familiar with WPML but I know it syncs data, which can lead to mistakes. You’ll need to use their forums.
Will do. Thanks for the help 🙂
Hi Mike,
It seems that the last update took the products, categories, tags…etc out of synchronization, so, I’ve ran synchronization along all aspects from the WPML for Woocommerce part. Will test and keep you updated in case the very same problem faces anybody else.
In the mean while, any suggestions regarding the Variations that had disappeared?
Check the image
The image seems to be again broken although I’ve chosen to be public and web shared. Please right click and open a new tab and it will work.
Thank you
