Hi Gerd,
Thanks for using our plugin and reaching out to us.
This exclude filter should work:
https://www.dropbox.com/s/rwkkzk8i0691et0/outofstock-filter.png?dl=0
Watch the ‘out of stock’, it should all be in lowercases.
Best,
Eva
Thanks for the quick reply!
I tried this with upper and lower case spelling of “Out” and “out”, also tried the other suggestions in the video to use Quantity (Stock), but not working…
The site is chairio.store, if you want to check it out The example is for the German geo-location. Depending on where you are, you might see other stock levels of the item (Aria), or none at all.
Cheers,
Gerd
Hi Gerd,
Thanks for your detailed reply and screenshots. I have replicated the steps you took so create an exclude filter based on availability and an exclude filter based on quantity. Both worked fine to me. Are you sure you refreshed the product feed after you added the filters and are not looking at an old cached version of your product feed?
If the issue persists, would you be so kind as to reach out to us at support@adtribes.io? Make sure to reference this topic in your email, we will take it from there.
All the best,
Eva
Thank you so much for helping me with this issue! Turns out that I didin’t hit the refresh button in the settings menu of the feed, so my changes were saved but the feed was never updated properly.
Great support!
Cheers,
Gerd
Hi Gerd,
You are welcome, glad the issue at hand has been resolved. Don’t hesitate to reach out to us again whenever you need our help.
Have a great weekend,
Eva
Hi,
Assuming the issue at hand has been resolved and/or our support is no longer needed I am going to close this topic for now for housekeeping reasons.
Don’t hesitate to reach out to us again whenever you need our help.
All the best,
Eva
