Hi @galapogos01,
The developers of the plugin have just recently released v2.3.3 a few hours ago which has some performance improvements. Do you still experience the same behaviour when using v2.3.3?
If so one workaround would be to potentially downgrade the plugin to an older version for the time being if those did not cause this behaviour for you until the developers can investigate this further.
You can download older versions of the plugin from this page below.
https://github.com/facebookincubator/facebook-for-woocommerce/releases
Thread Starter
Jason
(@galapogos01)
Thanks Stuart,
Unfortunately no help, I get either
2021-03-23 09:25:42 +0000
action started via WP Cron
2021-03-23 09:31:32 +0000
action timed out after 300 seconds
OR
2021-03-23 09:24:53 +0000
action started via Async Request
2021-03-23 09:25:23 +0000
unexpected shutdown: PHP Fatal error Allowed memory size of 419430400 bytes exhausted (tried to allocate 20480 bytes) in /wp-includes/functions.php on line 624
What is the best way to escalate this to the dev team? They need to test with at least 3000 products in the store. The last working version is 2.1.4 and even then it required a 400MB php limit which is very high.
Cheers,
Jason
Thread Starter
Jason
(@galapogos01)
Ha. After seeing https://github.com/facebookincubator/facebook-for-woocommerce/issues/1704#issuecomment-775182329
I disabled “Default Google product category” and the Action Scheduler job to create the feed completed successfully!
Please pass this on to the def team. The google product category DOES NOT WORK.
Hey @galapogos01,
The Facebook for WooCommerce developer board is open for anyone to leave feedback on existing issues or the creation of new issues. It would be great if you could personally contribute the feedback of what you’ve discovered on the developer board so our developers are fully aware of that.
It will also allow yourself and our developers to follow up with the issue if needed if they require some further information/discussions related to this behaviour.
Thanks
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.
Thread Starter
Jason
(@galapogos01)
What? It’s not resolved! A fix has not been provided.
Hi @galapogos01,
Our developers are currently aware of some memory exhausted issues within the plugin that certain users are experiencing and are working on solutions for those. You can keep tabs on any open issues which are being worked on from the plugin GitHub issue tracker which I’ve referenced below. Any solutions would require an update to the plugin itself as it’s not a fix on this occasion which could be shared within a forum topic.
https://github.com/woocommerce/facebook-for-woocommerce/issues
Anu issues that have been worked on can be seen from the closed issues tab on the developer board here.
https://github.com/woocommerce/facebook-for-woocommerce/issues?q=is%3Aissue+is%3Aclosed
Thread Starter
Jason
(@galapogos01)
@stuartduff as you couldn’t link a corresponding Github issue I raised one myself at https://github.com/woocommerce/facebook-for-woocommerce/issues/1871
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This reply was modified 3 years ago by
Jason.
