Support » Plugin: amr users » Out of Memory

  • I have a client trying to use this plugin to display a list of members on a site that was designed and built by someone else. Currently, it is displaying this error message

    Fatal error: Out of memory (allocated 396623872) (tried to allocate 72 bytes) in /[path]/public_html/wp-includes/wp-db.php on line 2501
    
    A shutdown was triggered, possibly a fatal error was caught. Please note the message below when reporting this.
    
    Array ( [type] => 1 [message] => Out of memory (allocated 396623872) (tried to allocate 72 bytes) [file] => /[path]/public_html/wp-includes/wp-db.php [line] => 2501 )

    I’ve already tried increasing the memory limits in WordPress, but the low “tried to allocate” value suggests it’s not actually an memory problem.

    Running WordPress 4.9.8 and version 4.2.4 of the plugin.

    Please advise.

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  • Plugin Author anmari

    (@anmari)

    HI, no it’s still a memory problem, the low ‘tried to allocate’ indicates that it was only a little bit short. if you google “wordpress out of memory, tried to allocate”, you’ll see that is the standard message. If there are lots of plugins that can push wp beyond normal limits. This post maybe helpful – multiple places to increase php and wp memory: https://premium.wpmudev.org/blog/increase-memory-limit/.

    Also with this version of the plugin if there are a lot of users, that may also causes memory problems. If there a lot of ‘junk’ users, or a lot of ‘junk’ user meta – happens over time, it may help to clean them up. The plugin can help with that – explore the settings for the usermeta cleanup. For junk users, one has to work out how to identify them, create a suitable list, and then in admin, use that to bulk delete them if they really are junk.

Viewing 1 replies (of 1 total)
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