Support » Plugin: MC4WP: Mailchimp for WordPress » Our subscribers do not receive any email.

  • Resolved Demir

    (@sdarthenos)


    Hi,

    We use the WP Subscribe Pro plugin for subscriptions on our site. In Mailchimp, we have a campaign that automatically submits new articles. At the bottom of the email to our subscribers, there is a “I want to unsubscribe” link. When the subscriber clicks on this link, a screen appears saying “We have sent a confirmation mail to your email address”. But our subscribers do not receive any email.

    What is the reason for this and how do we solve this problem?

    Thanks in advance for your interest and assistance.

    • This topic was modified 2 months ago by Demir.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @sdarthenos,

    Please note that we are not affiliated with MailChimp. We are a different company “Ibericode” that develops “MailChimp for WordPress” and a few other plugins.

    The email you are referring to is sent by MailChimp.com and not our plugin. Since this issue is not related to our plugin, I would suggest contacting the support of MailChimp.com to assist you in fixing the issue.

Viewing 1 replies (of 1 total)
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