Support » Plugin: LiteSpeed Cache » Our Shop pages are not being cached – can you help?

  • Resolved simon_a6

    (@simon_a6)


    Hi there.

    Our hosts are wizards with LS Cache but even they cannot figure this out. We run a site for a Motor Homes Tours company, and their ‘tours’ pages are not caching. Everything else is, except their commerce Tours pages.

    This is what they said to me:

    I have not been able locate where this is set and have also tried exporting all the setting and resting Litespeed cache to its defaults temporarily.
    
    This was still not able to cause the pages to be cached correctly.
    I had restored the litespeed settings after testing.
    
    Below I have listed the response from our cli crawler it shows the /shop has a 301 redirect and that the tour pages do not have cache miss or hits.
    
    (21/36) privacy-policy/ => HTTP/1.1 200 OK
    X-LiteSpeed-Cache: hit
    (22/36) shop/ => HTTP/1.1 301 Moved Permanently
    (23/36) testimonials/ => HTTP/1.1 200 OK
    X-LiteSpeed-Cache: hit
    (24/36) tours/ => HTTP/1.1 200 OK
    X-LiteSpeed-Cache: hit
    (25/36) video/ => HTTP/1.1 200 OK
    X-LiteSpeed-Cache: hit
    (26/36) tour/christmas-motorhome-rally-2022/ => HTTP/1.1 200 OK
    (27/36) tour/france-northern-spain-picos-de-europe/ => HTTP/1.1 200 OK
    (28/36) tour/french-motorhome-golf-open-coming-soon/ => HTTP/1.1 200 OK
    (29/36) tour/germany-poland-2021-flexi/ => HTTP/1.1 200 OK
    (30/36) tour/germany-poland-czech-republic-2022/ => HTTP/1.1 200 OK
    (31/36) tour/motorhome-golf-tour-coming-soon/ => HTTP/1.1 200 OK
    (32/36) tour/norway-motorhome-tour-2022/ => HTTP/1.1 200 OK
    (33/36) tour/norway-sensation-2023/ => HTTP/1.1 200 OK
    (34/36) tour/slovenia-croatia-bosnia-herzegovina/ => HTTP/1.1 200 OK
    (35/36) tour/spain-and-portugal/ => HTTP/1.1 200 OK
    (36/36) tour/the-netherlands-2022/ => HTTP/1.1 200 OK
    
    It may be worth contacting litespeed support directly as they may have had more experience with this specific issue.

    Can you please help? If you want to contact me direct, provide me with a means to get in touch, and I can take it form there.

    Simon

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter simon_a6

    (@simon_a6)

    done

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    thanks, now please share me the 8 digital string it generates so I can find your report

    best regards,

    Thread Starter simon_a6

    (@simon_a6)

    FHZEQQGG

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    from the source code , it looks like is using some other cache plugin to cache the page

    Best regards,

    Thread Starter simon_a6

    (@simon_a6)

    We are now yes, as LSC was not working.
    We had to enable WP Super Cache so the site would run better as it was suffering.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    hmmmm , without actually seeing it , it will be hard for me to guess

    please try follow this guide to obtain the debug log , the log should tell something what was happening under the hood

    Best regards,

    Thread Starter simon_a6

    (@simon_a6)

    Hi there. We have enabled LSC again, and the problem has returned.
    https://motorhometours.co.uk/tour/italy-wonders-2023/

    Try this page. It is not caching.
    The tour and other pages all cache. But none of the pages under the ‘tour’ page.

    Can you please assist?

    Simon

Viewing 8 replies - 1 through 8 (of 8 total)
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