Support » Plugin: Judge.me Product Reviews for WooCommerce » Our server cannot access your shop domain

  • Resolved Felix

    (@dfelix86)


    Hello team,

    I am receiving this error,

    WordPress 4.9.4
    WooCommerce Version 3.3.3
    Judge.me Version 1.1.4

    Error :
    Our server cannot access your shop domain. Please note you need a working domain (no localhost) that is accessible from the internet and is not password-protected.

    • This topic was modified 2 years, 8 months ago by Felix.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author judgeme

    (@judgeme)

    Hi @dfelix86,

    It appears that your WordPress installation does not live in the root domain, so our server cannot validate your shop’s website. The solution would be to make a subdomain for your WordPress installation.

    It’s our limitation at the moment, we will improve our server to support folder installation in the future.

Viewing 1 replies (of 1 total)
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