Support » Plugin: Insert Pages » Our product page has crashed

  • Resolved kteam2021

    (@kteam2021)


    Hey,

    We have a PR release tonight and our website crashed. I activate and deactivated all plugins and the Insert Pages plugin was the issue. I tried restoring a backup from the server side that should have reverted the plugin back to before the update – also didn’t work.

    Is there ANY way this can be resolved today? We are expecting a lot of traffic on our website.

    Thank you so much for any help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kteam2021

    (@kteam2021)

    This is what it should look like (used to look like before): https://www.kindby.com/wp-content/uploads/2021/03/Workingversion.png

    Thread Starter kteam2021

    (@kteam2021)

    I used WP Rollback to install previous versions of the plugin, and that still doesn’t work, but when I deactivate the plugin, the problem goes away (though of course the content I need is not shown)

    Thread Starter kteam2021

    (@kteam2021)

    The error seems to be here as per the error log:
    //Parsing custom parameters string
    if ( isset( $params ) ) {
    parse_str( $params );
    }

    Plugin Author Paul Ryan

    (@figureone)

    That code sample doesn’t exist in this plugin. Maybe post the full error message?

    Plugin Author Paul Ryan

    (@figureone)

    Thread Starter kteam2021

    (@kteam2021)

    Yea, we tried using that after this one crashed – it ended up being the exact same problem actually. So, i may have pasted in the error code afterwards.

    `2021/03/04 11:46:59 [error] 3791#3791: *168 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function has_weight() on null in /home/wp/disk/wordpress/wp-content/plugins/woocommerce/includes/wc-template-functions.php:3322
    Stack trace:
    #0 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(287): wc_display_product_attributes(NULL)
    #1 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(‘’, Array)
    #2 /home/wp/disk/wordpress/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #3 /home/wp/disk/wordpress/wp-content/themes/savoy/woocommerce/single-product/tabs/additional-information.php(25): do_action(‘woocommerce_pro…‘, NULL)
    #4 /home/wp/disk/wordpress/wp-content/plugins/woocommerce/includes/wc-core-functions.php(344): include(‘/home/wp/disk/w…’)
    #5 /home/wp/disk/wordpress/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1725): wc_get_template(‘single-product/…’)
    #6 /home/wp/disk/wordpress/wp-content/themes/savoy/woocommerce/single-product/tabs/tabs.php(85): woocommerce_product_addi” while reading response header from upstream, client: 80.110.92.170, server: http://www.kindby.com, request: “GET /product/bezauberndeskrokodil/ HTTP/2.0”, upstream:

Viewing 6 replies - 1 through 6 (of 6 total)
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