Support » Plugin: WooCommerce Sequential Order Numbers » Our order of order numbers is wrong

  • drachires

    (@drachires)


    Hello,

    the order (displaying of sequence) of order numbers is totally bad … its totally mixing the numbers, we dont see some numbers, or they are on some another page … its total chaos … we dont know what is happening, can you please help us?

    thank you for your help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SkyVerge

    (@skyverge)

    Heyย @drachires,

    Thanks for writing to us about our plugin! I’m sorry to hear that the order numbers arenโ€™t displaying as expected. I am happy to help out here. ๐Ÿ™‚

    I’d love to get a better idea of the issue here. Are your orders still receiving the sequential order numbers but they’re only showing in the incorrect order in the WordPress admin or are the order numbers themselves also random?

    Thanks,

    Tamara ๐Ÿ™‚

    drachires

    (@drachires)

    Order are still getting good sequence of order numbers, but the sequence is in bad order in woo dashboard … I would like to somehow get you access so you can investigate

    drachires

    (@drachires)

    Hallooooo? Can you help me please?

    Plugin Author SkyVerge

    (@skyverge)

    Hey @drachires,

    I’m so sorry for the delay in getting back to you here. I really appreciate your patience!

    I will require admin access to your site in order to investigate this issue a bit further so would you please reach out to our support team through our site with a link to this topic? I would be happy to take over helping you with this issue there ๐Ÿ™‚

    Thanks,
    Stay safe and healthy.

    Tamara ๐Ÿ™‚

Viewing 4 replies - 1 through 4 (of 4 total)
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