Support » Fixing WordPress » Original visual HTML editing instead of Blocks

  • I came back to update a page on my website after a couple of months, only to find that WP has introduced “blocks”. This is what I am experiencing:

    – The page that I want to edit seems to have been already converted to a “block”. Top message reads: “Your site doesn’t include support for the “undefined” block. You can leave this block intact, convert its content to a custom HTML block, or remove it entirely”.
    – The only option it gives is “Keep as HTML”, which I chose.
    – Once that happens, I can only see the source code under an “HTML” tab, with another inactive “HTML” tab on the left of it and a “preview” tab on the right, and then “three dots” that give me the option of converting the whole thing into blocks.

    – There is no “visual HTML” option (I think that is the “inactive” tab on the left). I don’t want to be editing through source code exclusively. And I don’t really want to switch to blocks. I just want to make a small html adjustment.

    – I don’t have time to play around with it now and it looks like when I try to do it, it changes the looks of the website too, which is what I DON’T want.

    – Why are the old features not available anymore? Why isn’t there a visual HTML option? Is there a way of going to the “previous version” of WP without blocks? Why is this whole thing so messy???

    I just wanted to do a simple adjustment on one of my page and instead I am confronted with having to revamp my entire website. And it is an important, time-sensitive update that I need to upload.

    I’ve been “working around” things like this for years and trying to not get frustrated with WP, but the way this “blocks feature” has been introduced is for the first time making me seriously consider leaving WordPress, that is how ridiculously USER UNFRIENDLY it is.

    Any thoughts, suggestions or troubleshooting would be very much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • There is a Classic Editor plugin that you can install, and you will be back to where you used to be. If you didn’t Save any of the block stuff, there is nothing to undo. If you did, you can see if you have a revision with the old format. Or use a backup to restore from if you made a bunch of changes in the block editor.

    Thread Starter icakeov


    Lifesaver! Thank you Joy.
    Still in speechless that WP didn’t give any “heads up about the changes”, or “solutions and suggestions”.

    Moderator Steve Stern (sterndata)


    Forum Moderator & Support Team Volunteer

    Moving from “alpha/beta” to “everything else wordpress” as this is neither alpha nor beta.

    For the record, the new editor was heavily promoted in WP 4.9.8 and has been available as a plugin for over a year.

    Still in speechless that WP didn’t give any “heads up about the changes”, or “solutions and suggestions”.

    Well, they did, actually. The Welcome page for 5.0 talks about the new editor and has links to the old. We also have a sticky FAQ here at the forum for 5.0.

    Sharen McArthur


    I just discovered this message on my old posts like the first poster: “Your site doesn’t include support for the “undefined” block. You can leave this block intact, convert its content to a custom HTML block, or remove it entirely”.

    I don’t understand what to do. I just want my posts to show up. I don’t want to have to fix 80 posts. I converted one to HTML. And I got this message when I clicked the post several times to edit it in my admin after I converted it to HTML:

    Why am I seeing this page?
    The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

    Web Browser => Web Front-End => Web Back-End

    This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

    In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

    This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

    Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.”

    I can no longer get into the post to edit the story. It shows up in my posts, but I cannot edit it. And I need to edit it. So, what am to do? I also don’t understand what to do with any of the other 79 posts.

    Thank you for your help.

    Sharen McArthur


    I do have these questions:

    1. What does it mean to remove the block entirely?
    2. What happens to the post if I do that?
    3. If I leave it like it is, that means I can never edit it, correct? (Sometimes, links are broken, and I have to edit the post to remove the broken links. So I need to know if I can edit the story if that happens, or if I can even get to the story to fix broken links if I switch them to HTML and then get the bad message that I stated I got above.

Viewing 6 replies - 1 through 6 (of 6 total)
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