[resolved] Orders stuck in Processing... (5 posts)

  1. snoot
    Posted 3 years ago #

    Hi -

    Great plugin!

    I've read a bunch of posts related to stuck orders and have tried the remedies but not working.

    Using PayPal as gateway. All emails get sent/received. But buyer does not receive an email with link for download. Have set up three templates - default/admin/Paypal - cut and pasted default template shortcodes into PayPal template.

    Result is Order page showing 'Processing...' under Transaction ID for three test orders that were placed live. Orders were placed on March 24. It can't take this long to clear them!

    Appreciate your help with this!


  2. esmi
    Forum Moderator
    Posted 3 years ago #

  3. snoot
    Posted 3 years ago #

    Thanks but I checked and rechecked all PayPal settings from the link you sent and nothing changed when I made another purchase. It's stuck in Pending again...Anyone have another solution?? I really like this plugin but *something* is not clicking here.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    Can you replicate the problem using the default 2012 theme and all other plugins deactivated?

  5. esmi
    Forum Moderator
    Posted 3 years ago #

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic's status and/or post a follow-up.

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