Support » Plugin: WooCommerce » Orders showing up on Staging site not on Production

  • Hey there.

    I am looking after a client Woocommerce website and recently there have been some customer orders randomly coming in and instead of going onto the production site, they are landing in the staging site order list in the dashboard. The orders work fine, money is collected and emails are all sent out.

    The site is hosted on WPEngine.

    I spoke to WPEngine support and they said to contact Woocommerce as it is not in their scope.

    99% of orders are working as normal on the production site, however, just some random ones have hit the staging site. The staging site is also not indexed by Google.

    I appreciate any suggestions of where I can look to fix the issue.

    Thank you

    Paul

Viewing 2 replies - 1 through 2 (of 2 total)
  • Use this plugin to find if the live website having staging URL linked somewhere or not https://wordpress.org/plugins/search-and-replace/

    If some of the product is getting linked with staging site, then it might happen.

    Make sure you’re running only Dry run if you found some staging site URL then you can find and replace.

    Thread Starter paulluxford

    (@paulluxford)

    Thanks, @princebhalani143

    That is a great idea.

    I used the Better Search Replace plugin and it found some instances in the user_meta and woocommerce_order_itemmeta, but when I search the database tables directly in phpmyadmin, the instances are not found and after exporting the tables to my computer and running a search, I cannot find the instances either. I am not sure if changing those instances will actually make a difference as they are not specific to product URLS.

Viewing 2 replies - 1 through 2 (of 2 total)
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