Title: Orders – part payment
Last modified: March 6, 2020

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# Orders – part payment

 *  Resolved [Lindsay Heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * (@lindsay-heydon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/)
 * Just testing this plugin at the moment. I have used the shortcode: [wpgv-check-
   voucher-balance]
 * How though do you amend the Total Payable Amount in the back end if the customer
   has only part used their voucher?
 * Many thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forders-part-payment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12524465)
 * Hi [@lindsay-heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * Currently, on order page “Remaining Balance” will show like if customer purchase
   $50 voucher and used only $10 from it then will show total amount $50 and remaining
   amount $40.
 * Let me know if I am getting wrong or any further query
 *  Thread Starter [Lindsay Heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * (@lindsay-heydon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12525281)
 * Yes, sorry. How do I take the $10 from the purchased amount in the backend (not
   using Woo). So that indeed the remaining balance would show $40.00.
 * When I go to ‘Gift Voucher Orders’ I only seem to be able to Mark as Used or 
   Mark as Paid. I’d like to be able to note that the customer had spent $10 of 
   the purchased voucher and had some balance left to use.
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12532465)
 * Hi [@lindsay-heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * Thanks for the explanation,
 * Redeem amount option will only show if the order is “Paid”. I am attaching an
   image [here](https://drive.google.com/file/d/1M_Fy7-W976BJjfHDU0eP2jwAVn6RU8Su/view?usp=sharing)
   how it looks like.
 * You can add the used amount from the “Redeem Partial Amount” box. If you have
   $80 total balance and customer used $50 then you need to add there $50 so, after
   save changes remaining balance will be $30. You don’t need to mark it used if
   doing it manually.
 * Let me know if you have further queries 🙂
 *  Thread Starter [Lindsay Heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * (@lindsay-heydon)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12533117)
 * I don’t seem to get that box at all. Even when I’ve clicked on Mark as Paid.
 * On the Purchased Voucher Codes tab, the columns are Bulk Actions tick box : Order
   id : Voucher Code : etc
 * It’s like the Order id I have is where your ‘Redeem Partial Amount’ box is.
 * Many thanks, Lins
    -  This reply was modified 6 years, 2 months ago by [Lindsay Heydon](https://wordpress.org/support/users/lindsay-heydon/).
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12543029)
 * Hi [@lindsay-heydon](https://wordpress.org/support/users/lindsay-heydon/)
 * Woocommerce and redeem voucher features not available in the Free version of 
   the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Orders – part payment’ is closed to new replies.

 * ![](https://ps.w.org/gift-voucher/assets/icon-256x256.png?rev=2433083)
 * [Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported)](https://wordpress.org/plugins/gift-voucher/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gift-voucher/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gift-voucher/)
 * [Active Topics](https://wordpress.org/support/plugin/gift-voucher/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gift-voucher/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gift-voucher/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/orders-part-payment/#post-12543029)
 * Status: resolved