Title: Orders Not Syncing
Last modified: September 6, 2018

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# Orders Not Syncing

 *  [cdbtech](https://wordpress.org/support/users/cdbtech/)
 * (@cdbtech)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/orders-not-syncing-3/)
 * Hi,
 * We have about 350 historical orders, and when I run the WC sync from AC’s dashboard,
   some don’t sync. Additionally, some new orders don’t sync.
 * I wish I had more info to provide, but it doesn’t appear that this plugin includes
   any debugging mode? It would be helpful for it to create order notes when it 
   runs, or save the AC order ID to the WP DB, or provide another sort of feedback.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [cdbtech](https://wordpress.org/support/users/cdbtech/)
 * (@cdbtech)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/orders-not-syncing-3/#post-10719288)
 * Would appreciate some feedback on this, especially since this plugin seems to
   be an official ActiveCampaign product…
 *  [ccolotti](https://wordpress.org/support/users/ccolotti/)
 * (@ccolotti)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/orders-not-syncing-3/#post-11035873)
 * Seems this is not working or it is really unclear if this only works with a user
   that has an account vs guest checkout. Also seems to not tie back to an AC record
   that already exists, or if the account and email used on the order are different.
   For the extra money to get this the idea is great, but the implementation seems
   wonky at best.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Orders Not Syncing’ is closed to new replies.

 * ![](https://ps.w.org/activecampaign-for-woocommerce/assets/icon-256x256.png?rev
   =1925389)
 * [ActiveCampaign for WooCommerce](https://wordpress.org/plugins/activecampaign-for-woocommerce/)
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 * 2 replies
 * 2 participants
 * Last reply from: [ccolotti](https://wordpress.org/support/users/ccolotti/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/orders-not-syncing-3/#post-11035873)
 * Status: not resolved