Title: Orders not saving
Last modified: August 30, 2016

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# Orders not saving

 *  [fromaroll](https://wordpress.org/support/users/fromaroll/)
 * (@fromaroll)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/orders-not-saving/)
 * I was recently made aware of a website that I help managed that their treasurer
   had not been receiving order confirmations. Upon further inspection (and testing),
   orders have not been saving to the database after checkout. However, the payment(
   PayPal) is going through.
 * Any idea why orders may have stopped saving as of 5/18 (last known order)? I 
   am stumped here and am considering having to roll back to old versions of everything.
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [fromaroll](https://wordpress.org/support/users/fromaroll/)
 * (@fromaroll)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/orders-not-saving/#post-6192074)
 * I should also note that no new plugins or themes have been installed.
 *  Thread Starter [fromaroll](https://wordpress.org/support/users/fromaroll/)
 * (@fromaroll)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/orders-not-saving/#post-6192348)
 * Anyone? I am stumped
 *  [Alberto Cocchiara](https://wordpress.org/support/users/bigbabert/)
 * (@bigbabert)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/orders-not-saving/#post-6192351)
 * I also notice issue in PayPal order result as cancelled but on PayPal is done.
   Before update all order payed with PayPal result confirmed.
    Anyone have solution?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Orders not saving’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Alberto Cocchiara](https://wordpress.org/support/users/bigbabert/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/orders-not-saving/#post-6192351)
 * Status: not resolved