Title: Orders not going through?
Last modified: August 21, 2016

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# Orders not going through?

 *  Resolved [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * (@thisguy1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/)
 * Site was working fine. Today, I added eShop Extras, then decided I didn’t need
   it and un-installed without using it. Now, I cannot put in an order.
 * I can go through the entire order process and it works fine, but the following
   happens:
 * -the purchaser does not get an email
    -The order does not show in the eShop dashboard(
   ie does not go to pending) -The stock quantity does not change
 * -I get the admin notification email but the link that is typically under details
   is not there
 * eShop 6.3.11
    Wordpress 3.8.1
 * [https://wordpress.org/plugins/eshop/](https://wordpress.org/plugins/eshop/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607295)
 * Un-install eShop and then try a fresh install.
 *  Thread Starter [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * (@thisguy1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607307)
 * So how do I re-link all of my products after uninstalling and reinstalling?
 *  Thread Starter [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * (@thisguy1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607314)
 * And I’ve lost all of my stock, price and option information????
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607344)
 * You will need to re-enter your products after you have completed the fresh install.
 *  Thread Starter [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * (@thisguy1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607360)
 * So this isn’t actually support. More just “start over”.
 * Thanks
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607377)
 * > So this isn’t actually support. More just “start over”.
 * You appear to have wrecked your eShop database tables with your customised plugin.
   The best option is to start again unless you want even worse problems further
   down the road. FYI, “support” is about trying to provide you with the best solutions
   to resolve the predicament that you got yourself into. It’s not about just fobbing
   you off with answers that you want. Whether you like the answer, or not, is really
   immaterial.
 * > Thanks
 * You’re welcome. 🙂
 *  Thread Starter [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * (@thisguy1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607384)
 * eShop Extra, downloaded from your site, is not “my” customized plugin.
 * You’re a joke.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Orders not going through?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
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 * 7 replies
 * 2 participants
 * Last reply from: [thisguy1](https://wordpress.org/support/users/thisguy1/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/orders-not-going-through/#post-4607384)
 * Status: resolved