Plugin Support
Cara
(@dcka)
Hi, @cienfu90!
To start, can you please let us know which versions of WooCommerce and WordPress you’re using? You can find those under WP Admin > WooCommerce > Status > System Status.
Next, can you please try resetting your site’s permalinks by heading to WP Admin > Settings > Permalinks and clicking on the “Save Changes” button without making any changes?
Please let us know if that helps!
WC Version: 3.3.3
WP Version: 5.7.2
I try save that but still the same. I move this website from one server to a new one and that’s when this start happening.
Plugin Support
Cara
(@dcka)
The server change can definitely result in the issue you’re experiencing and, normally, resetting permalinks should be sufficient.
However, your site is running a very outdated version of WooCommerce at 3.3.3. To note, the latest version is already 5.7.2.
As with any software, it’s important to keep WordPress and any plugins up to date to ensure that your website functions as expected. Often, issues can be resolved simply by updating.
Before updating, I would highly suggest going over our best practices for updates here, especially since this is going to be a big jump in software versions:
https://docs.woocommerce.com/document/how-to-update-woocommerce/
Updated and working. Thanks.
Glad to hear it – thanks for letting us know!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
