orders coming in as pending instead of processing (4 posts)

  1. keydestinations
    Posted 3 years ago #

    For some reason any orders I receive through my site http://www.keybanus.com seem to be showing up as 'pending' instead of 'processing' even though payment has been made.

    I know this has something to do with IPN / paypal, but really dont know how to resolve this. I've looked through the forums on here and found lots of people with the same sort of problems but there seems to be no clear or definitive solution.

    Paypal have told me to set Notification URL as http://www.keybanus.com/?wc-api=WC_Gateway_Paypal and I've done this... and it still isn't working.

    Paypal have even emailed me with this warning...

    'Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:


    If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.'

    If someone could help me with this would be much appreciated!


  2. Coen Jacobs
    Posted 3 years ago #

    What does your System Status page tell you about IPN (wp_remote_post function)?

  3. keydestinations
    Posted 3 years ago #

    It shows that it is working... but it isnt! this is what it says...

    WP Remote Post: wp_remote_post() was successful - PayPal IPN is working.

  4. Coen Jacobs
    Posted 3 years ago #

    I assume your are using PayPal that ships with WooCommerce by default? Please read the "Debugging IPN issues" at the bottom of this documentation on PayPal Standard.

    This sums up pretty much all you can do before you contact your hosting company.

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