Title: Orders auto complete
Last modified: August 27, 2020

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# Orders auto complete

 *  Resolved [lowiscoetzee](https://wordpress.org/support/users/lowiscoetzee/)
 * (@lowiscoetzee)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/)
 * We sell physical stock on our site with Paypal and Stripe payment methods. Products
   are loaded with dimensions, weight and shipping classes. All orders automatically
   go to complete, where our fulfilment software needs them as processing before
   they are shipped. I have had to buy Order Status Control which seems an unnecessary
   expense. Can anyone advise.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forders-auto-complete%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [lowiscoetzee](https://wordpress.org/support/users/lowiscoetzee/)
 * (@lowiscoetzee)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13322488)
 * Update: even after installing Order Status Control, with “Orders to Auto-Complete”
   set to “None”, orders still automatically go to Complete.
 *  [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * (@laceyrod)
 * Automattic Happiness Engineer
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13322576)
 * Hi [@lowiscoetzee](https://wordpress.org/support/users/lowiscoetzee/) –
 * Thanks for reaching out.
 * And just to confirm- the products aren’t virtual + downloadable, correct?
 * If not, I would recommend testing for conflicts, as it sounds like there might
   be another plugin that’s causing this to occur. What happens if you place a test
   order with just WooCommerce active?
 * For further instructions on conflict testing, please see: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/)
 * Also, I would recommend testing while using [Health Check](https://wordpress.org/plugins/health-check/).
   This plugin allows you to make changes to the site that aren’t visible to regular
   visitors. Or you could also test on a staging site.
 * Let us know how this goes!
 *  Thread Starter [lowiscoetzee](https://wordpress.org/support/users/lowiscoetzee/)
 * (@lowiscoetzee)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13322590)
 * I can confirm the product are physical: Virtual, Downloadable and Pre-Order boxes
   are all unticked.
 * I will proceed with conflict testing and revert.
 *  [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * (@laceyrod)
 * Automattic Happiness Engineer
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13323892)
 * Thanks! Let us know if conflict testing doesn’t help for any reason.
 *  [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * (@laceyrod)
 * Automattic Happiness Engineer
 * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13358311)
 * Hi [@lowiscoetzee](https://wordpress.org/support/users/lowiscoetzee/) –
 * This thread has been inactive for a bit, so I’m going to mark it as `Resolved`
   now. Please feel free to open a new one if you have any further questions.
 * Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Orders auto complete’ is closed to new replies.

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## Tags

 * [orderstatus](https://wordpress.org/support/topic-tag/orderstatus/)

 * 5 replies
 * 2 participants
 * Last reply from: [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/orders-auto-complete/#post-13358311)
 * Status: resolved