Title: Orders & attendee stats incorrect
Last modified: October 24, 2022

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# Orders & attendee stats incorrect

 *  Resolved [objectman](https://wordpress.org/support/users/objectman/)
 * (@objectman)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/orders-attendee-stats-incorrect/)
 * Hi Guys,
 * We’ve been using your plugin without issue for a few years now. Updated today
   to Events Tickets Plus v5.6.1.
 * It’s been working great up until recently. We run rodeos in Western Australia
   every year at various locations. We have just opened up orders for attendance
   at a Rodeo in Wyalkatchem WA ([https://www.doublebarrelentertainment.com.au/event/wyalkatchem-rodeo-23/](https://www.doublebarrelentertainment.com.au/event/wyalkatchem-rodeo-23/))–
   the rodeo is next year, but the Overview seems to be including last year’s numbers
   as we haven’t sold anything for next year. Not sure what is going on as next 
   year’s event is a completely new page, page title and url slug but the system
   still is counting issued tickets from the last event.
 * Attendees:
 * Adult [#28087]: 1287 issued (Unlimited available)
    Pensioner [#28088]: 125 issued(
   Unlimited available) Child 13yrs – 17yrs [#28090]: 68 issued (Unlimited available)
 * Same with orders
 * Sales by Ticket Type
    Adult ($50.00): Sold 1305 Unlimited available Pensioner(
   $25.00): Sold 126 Unlimited available Child 13yrs – 17yrs ($25.00): Sold 68 Unlimited
   available`
 * We haven’t sold any of these tickets yet!? I’m the web developer for this site
   and I can’t for the life of me see what’s going on. I’m only guessing that those
   numbers are coming from last year’s gig of the same name.
 * How are events differentiated? Is this a known issue with a recent release?
 * Client just sent this:
    I have no idea but it seems to have transferred all the
   tickets bought this august to the new rodeo for next year. Knowing how many tickets
   sold is so important for ordering alcohol & for so many other reasons. Pete
    -  This topic was modified 3 years, 6 months ago by [objectman](https://wordpress.org/support/users/objectman/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forders-attendee-stats-incorrect%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * (@abzlevelup)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/orders-attendee-stats-incorrect/#post-16134335)
 * Hi [@objectman](https://wordpress.org/support/users/objectman/), sorry to hear
   about this. Since you have an active license and for us to help you better, please
   open a [Support Ticket](https://theeventscalendar.com/support/#contact) on our
   Help Desk. Also, for us to follow [WordPress Forum Guidelines](https://wordpress.org/support/guidelines/)
   in regard to premium users.
 * We look forward to helping you out with this one.
 * Best,
    Abz
 *  Thread Starter [objectman](https://wordpress.org/support/users/objectman/)
 * (@objectman)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/orders-attendee-stats-incorrect/#post-16163624)
 * Thank you. Although I went with instinct on this. Rather than duplicating the
   page (with a WP clone page plugin) and then changing elements for this years’
   new event (with the same name), I created a brand new WP page and cut n pasted
   content.
 * This fixed the issue. I think
 * I think cloning event pages was the mistake. Same Post ID.
 * You need to create each new event from scratch.
 *  Plugin Support [iammarta](https://wordpress.org/support/users/iammarta/)
 * (@iammarta)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/orders-attendee-stats-incorrect/#post-16166754)
 * Hi [@objectman](https://wordpress.org/support/users/objectman/) ,
 * Great to hear that the issue is fixed! 🙂
 * I’ll go ahead and mark this one as Resolved. Please feel free to open a new thread
   if any other questions come up and we’d be happy to help.
 * Best regards,
    Marta

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Orders & attendee stats incorrect’ is closed to new replies.

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 * [Event Tickets and Registration](https://wordpress.org/plugins/event-tickets/)
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 * 4 replies
 * 3 participants
 * Last reply from: [iammarta](https://wordpress.org/support/users/iammarta/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/orders-attendee-stats-incorrect/#post-16166754)
 * Status: resolved