• Resolved aditon

    (@aditon)


    Good day!
    I’m facing a problem for the second time. On the wordpress+woocommerce site, the client’s added products fly out of the shopping cart. The client is angry, but I don’t even know which way to dig. He goes to the site, and writes to him ‘the Product has been removed from your cart, because it is no longer available for purchase’, etc. But the product itself is in the admin panel. What’s happening? Which way to look?
    Thank you in advance!

    P.S. Please excuse my English

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @aditon

    You’ll want to make sure that the product is indeed showing as in stock on the admin panel:


    Link to image: https://d.pr/i/qm251v

    If the product is indeed marked as in stock, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter aditon

    (@aditon)

    Thank you very mutch @amandasjackson.
    I hope this can help me =)

Viewing 2 replies - 1 through 2 (of 2 total)
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