Support » Plugin: Kadence WooCommerce Email Designer » Ordered Product Image isn’t being showed

  • Nice Plugin indeed. But, I’m facing a problem, where in the emails Images are not being showed. It says, “The Linked Image can’t be displayed. The file may have been moved, renamed or deleted. Verify that, the linked points to the file…..”

    I did not change any of the files anywhere. Can anybody help me please, to solve this…?

Viewing 7 replies - 1 through 7 (of 7 total)
  • hannah

    (@hannahritner)

    Hey,
    It’s possible your email inbox is preventing the images from downloading. What inbox platform are you using to check the mail? Also, is your site live?

    Hannah

    I use SMTP service… I used your Plugin since February, I guess… I was working perfectly earlier. But, recently I did a reset for my website and set all up from the scratch. Now, I’m facing the Problem.

    Site is live.

    Regards,
    Zadid.

    can you post here an output from your email so we can see the code that links to your images?

    Ben

    Email looks like this – https://prnt.sc/tpread

    Hey,
    Can you post the code output so we can see the link to your images? I need to see if something is editing the image urls.

    Ben

    I don’t know, how to provide what you’re asking for…

    If you wanted this –

    
    <!DOCTYPE html>=0A<html lang=3D"en-US" style=3D"height: 100%; position:=
     relative;">=0A<head>=0A<meta http-equiv=3D"Content-Type" content=3D"tex=
    t/html; charset=3DUTF-8">=0A<title>Curious Craft</title>=0A</head>=0A<bo=
    dy leftmargin=3D"0" marginwidth=3D"0" topmargin=3D"0" marginheight=3D"0"=
     offset=3D"0" class=3D"kt-woo-wrap order-items-light k-responsive-normal=
     title-style-above email-id-" style=3D"height: 100%; position: relative;=
     background-color: #ffffff; margin: 0; padding: 0;">=0A=09=09<div id=3D"=
    wrapper" dir=3D"ltr" style=3D"background-color: #ffffff; margin: 0; padd=
    ing: 70px 0 70px 0; width: 100%; padding-top: 0px; padding-bottom: 0px;=
     -webkit-text-size-adjust: none;">=0A=09=09=09<table border=3D"0" cellpa=
    dding=3D"0" cellspacing=3D"0" height=3D"100%" width=3D"100%"><tr>=0A<td=
     align=3D"center" valign=3D"top">=0A=09=09=09=09=09=09=09=09=09=09=09=09=
    <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"600" id=
    =3D"template_container" style=3D"background-color: #ffffff; overflow: hi=
    dden; border-style: solid; border-right-width: 0 solid #ffffff !importan=
    tpx; border-bottom-width: 0 solid #ffffff !importantpx; border-left-widt=
    h: 0 solid #ffffff !importantpx; border-color: #ffffff; border-radius: 0=
    px; border-top: 0px solid #ffffff; box-shadow: 0 0px 0px 0px rgba(0,0,0,=
    0.1);">=0A<tr>=0A<td align=3D"center" valign=3D"top">=0A=09=09=09=09=09=
    =09=09=09=09=09=09=09=09=09=09=09=09=09=09<table id=3D"template_header_i=
    mage_container" style=3D"width: 100%; background-color: #f2f2f2;"><tr id=
    =3D"template_header_image">=0A<td align=3D"center" valign=3D"middle">=0A=
    =09=09=09=09=09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=
    =3D"0" cellspacing=3D"0" width=3D"100%" id=3D"template_header_image_tabl=
    e"><tr>=0A<td align=3D"center" valign=3D"middle" style=3D"text-align: ce=
    nter; padding-top: 20px; padding-bottom: 20px;">=0A=09=09=09=09=09=09=09=
    =09=09=09=09=09=09=09=09=09<p style=3D"margin-bottom: 0; margin-top: 0;"=
    ><a href=3D"https://curiouscraft.com.bd" target=3D"_blank" style=3D"font=
    -weight: normal; color: #f96a01; display: block; text-decoration: none;"=
    ><img src=3D"https://curiouscraft.com.bd/wp-content/uploads/2020/06/Logo=
    ..png" alt=3D"Curious Craft" width=3D"420" style=3D"border: none; display=
    : inline; font-weight: bold; height: auto; outline: none; text-decoratio=
    n: none; text-transform: capitalize; font-size: 14px; line-height: 24px;=
     width: 100%; max-width: 420px;"></a></p>=09=09=09=09=09=09=09=09=09=09=
    =09=09=09=09=09</td>=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr></=
    table>=0A</td>=0A=09=09=09=09=09=09=09=09=09=09=09</tr></table>=0A<!-- H=
    eader --><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
    =3D"100%" id=3D"template_header" style=3D'border-bottom: 0; font-weight:=
     bold; line-height: 100%; vertical-align: middle; font-family: "Helvetic=
    a Neue", Helvetica, Roboto, Arial, sans-serif; background-color: #ffffff=
    ; color: #222222;'><tr>=0A<td id=3D"header_wrapper" style=3D"padding: 36=
    px 48px; display: block; text-align: center; padding-top: 36px; padding-=
    bottom: 36px; padding-left: 48px; padding-right: 48px;">=0A=09=09=09=09=
    =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<h1 style=3D=
    'margin: 0; text-align: center; font-size: 32px; line-height: 40px; font=
    -family: "Helvetica Neue", Helvetica, Roboto, Arial, sans-serif; font-st=
    yle: italic; font-weight: 600; color: #222222;'>Product Code(s) for your=
     Order#2674</h1>=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
    =09=09=09=09=09=09</td>=0A=09=09=09=09=09=09=09=09=09=09</tr></table>=0A=
    <!-- End Header -->=0A</td>=0A=09=09=09=09=09=09=09</tr>=0A<tr>=0A<td al=
    ign=3D"center" valign=3D"top">=0A=09=09=09=09=09=09=09=09=09<!-- Body --=
    >=0A=09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cel=
    lspacing=3D"0" width=3D"600" id=3D"template_body"><tr>=0A<td valign=3D"t=
    op" id=3D"body_content" style=3D"background-color: #ffffff; padding-top:=
     90px; padding-bottom: 60px;">=0A=09=09=09=09=09=09=09=09=09=09=09=09<!-=
    - Content -->=0A=09=09=09=09=09=09=09=09=09=09=09=09<table border=3D"0"=
     cellpadding=3D"20" cellspacing=3D"0" width=3D"100%"><tr>=0A<td valign=
    =3D"top" style=3D"padding: 0px 48px 0; padding-left: 20px; padding-right=
    : 20px;">=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div id=3D"body=
    _content_inner" style=3D'color: #747474; text-align: left; font-size: 14=
    px; line-height: 24px; font-family: "Helvetica Neue", Helvetica, Roboto,=
     Arial, sans-serif; font-weight: 400;'>=0A<p style=3D"margin: 0 0 16px;"=
    >Dear Fahim Doula<br>Thank you for your Order#2674 on <span style=3D"col=
    or: #0000ff;"><a href=3D"https://curiouscraft.com.bd" style=3D"font-weig=
    ht: normal; text-decoration: underline; color: #0000ff;">Curious Craft</=
    a></span>=E2=80=A6</p>=0A<p style=3D"margin: 0 0 16px;">From=C2=A0your<e=
    m><strong>=C2=A0<span style=3D"color: #0000ff;"><a href=3D"https://curio=
    uscraft.com.bd/my-account/orders/" style=3D"font-weight: normal; text-de=
    coration: underline; color: #0000ff;">Account Dashboard</a></span>,=C2=
    =A0</strong></em>you=E2=80=99ll be able to check all your Orders and Pro=
    duct Codes=E2=80=A6<br>To access=C2=A0Account Dashboard from webpage dir=
    ectly, you=E2=80=99ll have to click on the Person Shaped Logo on the Hea=
    der, just on the left of Cart logo=E2=80=A6<br>Moreover, direct Link of=
     the Product Code(s) are also added at the end of the Email=E2=80=A6</p>=
    =0A<p style=3D"margin: 0 0 16px;">Don=E2=80=99t Forget to Write a Review=
    , if we could make you Satisfied=E2=80=A6<br>This will help others to Kn=
    ow about our Service more=E2=80=A6!</p>=0A<p style=3D"margin: 0 0 16px;"=
    >Here=E2=80=99s our Review Links, for your ease =E2=80=93</p>=0A<p style=
    =3D"margin: 0 0 16px;"><img src=3D"https://curiouscraft.com.bd/wp-conten=
    t/uploads/2020/06/TrustPilot.png" alt=3D"Review us on Trustpilot" width=
    =3D"213" height=3D"112" style=3D"border: none; display: inline; font-wei=
    ght: bold; height: auto; outline: none; text-decoration: none; text-tran=
    sform: capitalize; font-size: 14px; line-height: 24px;"><br><span style=
    =3D"color: #0000ff;"><a title=3D"Review Curious Craft on Trustpilot" hre=
    f=3D"https://www.trustpilot.com/evaluate/curiouscraft.com.bd" style=3D"f=
    ont-weight: normal; text-decoration: underline; color: #0000ff;">Review=
     us on Trustpilot</a></span></p>=0A<p style=3D"margin: 0 0 16px;"><img s=
    rc=3D"https://curiouscraft.com.bd/wp-content/uploads/2020/06/Facebook-Re=
    view.png" style=3D"border: none; display: inline; font-weight: bold; hei=
    ght: auto; outline: none; text-decoration: none; text-transform: capital=
    ize; font-size: 14px; line-height: 24px;"><br><span style=3D"color: #000=
    0ff;"><a title=3D"Review us on Facebook" href=3D"facebook.com/pg/curious=
    gaming/reviews" style=3D"font-weight: normal; text-decoration: underline=
    ; color: #0000ff;">Review us on Facebook</a></span></p>=0A<p style=3D"ma=
    rgin: 0 0 16px;">Feel free to knock anytime you Need=E2=80=A6<br>0173372=
    3609, if you need to Contact=E2=80=A6</p>=0A<p style=3D"margin: 0 0 16px=
    ;">Have a Nice Day=E2=80=A6!</p>=0A<p style=3D"margin: 0 0 16px;"></p>=
    =0A<h4>Product Code</h4>=0A<p style=3D"margin: 0 0 16px;">Click here to=
     see your <a href=3D"https://curiouscraft.com.bd/license-key/?lk=3D2674"=
     style=3D"font-weight: normal; text-decoration: underline; color: #f96a0=
    1;">Product Codes</a></p>=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
    =09</div>=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>=0A=09=09=09=
    =09=09=09=09=09=09=09=09=09=09</tr></table>=0A<!-- End Content -->=0A</t=
    d>=0A=09=09=09=09=09=09=09=09=09=09</tr></table>=0A<!-- End Body -->=0A<=
    /td>=0A=09=09=09=09=09=09=09</tr>=0A<tr>=0A<td align=3D"center" valign=
    =3D"top">=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>=0A=
    =09=09=09=09=09=09=09</tr>=0A</table>=0A<!-- End template container --><=
    table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" id=
    =3D"template_footer_container" style=3D"background-color: #333333;"><tr>=
    =0A<td valign=3D"top" align=3D"center">=0A=09=09=09=09=09<table border=
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    0px; padding-right: 20px;">=0A=09=09=09=09=09=09=09=09<table border=3D"0=
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    dence-woocommerce-email-designer/assets/images/white/facebook.png" width=
    =3D"24" style=3D"border: none; font-weight: bold; height: auto; outline:=
     none; text-decoration: none; text-transform: capitalize; font-size: 14p=
    x; line-height: 24px; max-width: 24px; width: 100%; display: inline-bloc=
    k; vertical-align: bottom;"><span class=3D"ft-social-title" style=3D"lin=
    e-height: 24px; padding-left: 5px; font-size: 18px; font-weight: 400;"><=
    /span>=0A=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</a>=0A=09=09=09=
    =09=09=09=09=09=09=09=09=09=09=09=09</td>=0A=09=09=09=09=09=09=09=09=09=
    =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td valig=
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    x; text-align: center; width: 50%;">=0A=09=09=09=09=09=09=09=09=09=09=09=
    =09=09=09=09<a href=3D"https://curiouscraft.com.bd" class=3D"ft-social-l=
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    t-decoration: none; text-transform: capitalize; font-size: 14px; line-he=
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    • This reply was modified 1 month, 3 weeks ago by Yui. Reason: please use CODE button for proper formatting

    Hey,
    That output doens’t seem to be for an email with an order item table. So it wouldn’t include the product image. I’m trying to see from the output code what your image src is since that doesn’t seem to be loading for you.

    Ben

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