Support » Plugin: Fluid Checkout for WooCommerce - Lite » order summary disappears when viewed on Desktop

  • Resolved mooneyesart

    (@mooneyesart)


    Hi, I am really enjoying this plugin! It’s very smooth and fast, my only issue is that the order summary will “show up” on the right-hand side when viewed on Chrome/Brave/Firefox on my desktop PC, but then for some reason shrinks & disappears. It happens in around 2 seconds after the page loads.

    I’ve tested it on mobile, but the issue is only on desktop for some reason. I’m thinking it may be my theme interacting with the order summary and closing it/not allowing it to stay visible. I’m using the “Blocksy” premium theme.

    I also tried using the Fluid Checkout header & footer, but this broke the checkout form and made the “select country” expanded and very large/caused some other glitches.

    Any help would be much appreciated! Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • paulwan

    (@paulwan)

    Hi
    I got the same issue! and I also using “Blocksy child theme”!!
    I changed theme to default theme 2022, checkout page be normal.

    • This reply was modified 4 months ago by paulwan.
    paulwan

    (@paulwan)

    The blocksy theme has been revised, and the checkout page is now normal.

    Thread Starter mooneyesart

    (@mooneyesart)

    I updated Blocksy but the order summary disappears, any solutions? I tried disabling some widgets to see if it would fix it.

    Thread Starter mooneyesart

    (@mooneyesart)

    Issue resolved by using different theme and switching back to blocksy after reinstalling.

    fbnnka

    (@fbnnka)

    I’m having the same issue, the order summary is only visible at the bottom for tablet and mobile it does not show for desktop there is an empty space where it should be. When I remove fluid checkout it appears again on the right side, though I would prefer to use this plugin so shipping can be before billing. I have the astra theme. Is there any CSS to get around the order summary not appearing for desktop.

    • This reply was modified 4 months ago by fbnnka.
    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @mooneyesart and @paulwan, (@fbnnka below)

    Thanks for sharing your solutions.

    It seems the Blocksy theme got some changes recently.

    We are currently working on these issues and will update you here once this is fixed and the Blocksy theme is again compatible with Fluid Checkout.

    Hi @fbnnka,

    The layout for the tablet view is the same as mobile, with the order summary displayed at the bottom when the payment step is reached, or by clicking the cart dropdown button in the site header, which opens the order summary as a modal/popup.

    We’ll also check the issues with the Astra theme, it might have been the same problem with new changes introduced by the theme.

    I’ll let you here once an update is available.

    Best,
    Diego

Viewing 6 replies - 1 through 6 (of 6 total)
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