Support » Plugin: WC Vendors Marketplace - The Multivendor Marketplace Solution for WooCommerce » Order status wc-pending after payment with other gateways

  • Resolved jcoso

    (@jcoso)


    Hi, i recently updated both WooCommerce and WC Vendor to be able to install Woo-Wallet (by Subtrata Mal).
    Previously my setup was WooCommerce<3.0 and WCV<!?.?! and all was working fine, along with my customization.
    This all is working on my local NAS, not publicly accessible.
    The issue:
    After using Woo-Wallet payment gateway, the order ( post_type=shop_order ) status is “wc-pending”, resulting unpaid.
    Then i tried “WC Vendor test gateway” and it works (status=”wc-processing”).
    Then i tried “Test Payment Module for Woocommerce” and it behave the same as woo-wallet (status=”wc-pending”).

    … both of them are wrong?

    Also, order confirmation emails behave not the same, it seems like the checkout process takes different directions, but in both cases last page is the usual “thank you page”, telling the user the effective payment method used.

    What’s wrong?

    Thanx for your support!

Viewing 1 replies (of 1 total)
  • Plugin Author Jamie

    (@digitalchild)

    Hello,

    We do not interact with the payment system beyond hooking into the different payment status’s for triggering commissions. Commissions are not fired until the order is processing.

    Have you contacted the developer of the payment gateway to ask why this is so?

    cheers,

    Jamie.

Viewing 1 replies (of 1 total)
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