Support » Plugin: WooCommerce » Order status changed, admin get new order notification

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  • Thread Starter bencakz

    (@bencakz)

    Hi,

    yes I’ve made copy from localhost to live server

    Report from live server:
    `
    ### WordPress Environment ###

    Home URL: https://unikatna-slovenija.si
    Site URL: https://unikatna-slovenija.si
    WC Version: 3.4.2
    Log Directory Writable: ✔
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 29 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: sl_SI
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.6
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.34

    SUHOSIN Installed: –
    MySQL Version: 5.5.56-MariaDB
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.4.2
    WC Database Prefix: wp_
    Skupna velikost podatkovne zbirke: 30.56MB
    Velikost podatkov podatkovne zbirke: 21.29MB
    Velikost kazala podatkovne zbirke: 9.27MB
    wp_woocommerce_sessions: Podatki: 0.02MB + Index: 0.02MB
    wp_woocommerce_api_keys: Podatki: 0.02MB + Index: 0.03MB
    wp_woocommerce_attribute_taxonomies: Podatki: 0.02MB + Index: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Podatki: 0.02MB + Index: 0.05MB
    wp_woocommerce_order_items: Podatki: 0.02MB + Index: 0.02MB
    wp_woocommerce_order_itemmeta: Podatki: 0.13MB + Index: 0.14MB
    wp_woocommerce_tax_rates: Podatki: 0.02MB + Index: 0.06MB
    wp_woocommerce_tax_rate_locations: Podatki: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zones: Podatki: 0.02MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Podatki: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zone_methods: Podatki: 0.02MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Podatki: 0.02MB + Index: 0.02MB
    wp_woocommerce_payment_tokenmeta: Podatki: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Podatki: 0.02MB + Index: 0.02MB
    sib_model_contact: Podatki: 0.02MB + Index: 0.00MB
    sib_model_country: Podatki: 0.02MB + Index: 0.00MB
    wp_categorymeta: Podatki: 0.02MB + Index: 0.00MB
    wp_commentmeta: Podatki: 0.02MB + Index: 0.03MB
    wp_comments: Podatki: 0.06MB + Index: 0.09MB
    wp_links: Podatki: 0.02MB + Index: 0.02MB
    wp_member_catmeta: Podatki: 0.02MB + Index: 0.00MB
    wp_options: Podatki: 6.42MB + Index: 0.48MB
    wp_pmxe_exports: Podatki: 0.02MB + Index: 0.00MB
    wp_pmxe_google_cats: Podatki: 0.39MB + Index: 0.00MB
    wp_pmxe_posts: Podatki: 0.02MB + Index: 0.00MB
    wp_pmxe_templates: Podatki: 0.02MB + Index: 0.00MB
    wp_pmxi_files: Podatki: 0.02MB + Index: 0.00MB
    wp_pmxi_history: Podatki: 0.02MB + Index: 0.00MB
    wp_pmxi_images: Podatki: 0.14MB + Index: 0.00MB
    wp_pmxi_imports: Podatki: 0.20MB + Index: 0.00MB
    wp_pmxi_posts: Podatki: 0.16MB + Index: 0.13MB
    wp_pmxi_templates: Podatki: 0.02MB + Index: 0.00MB
    wp_popover_ip_cache: Podatki: 0.02MB + Index: 0.02MB
    wp_portfolio_catmeta: Podatki: 0.02MB + Index: 0.00MB
    wp_postmeta: Podatki: 10.52MB + Index: 6.97MB
    wp_posts: Podatki: 1.52MB + Index: 0.61MB
    wp_product_catmeta: Podatki: 0.02MB + Index: 0.00MB
    wp_revslider_css: Podatki: 0.13MB + Index: 0.00MB
    wp_revslider_layer_animations: Podatki: 0.02MB + Index: 0.00MB
    wp_revslider_navigations: Podatki: 0.02MB + Index: 0.00MB
    wp_revslider_sliders: Podatki: 0.03MB + Index: 0.00MB
    wp_revslider_slides: Podatki: 0.31MB + Index: 0.00MB
    wp_revslider_static_slides: Podatki: 0.08MB + Index: 0.00MB
    wp_sib_model_forms: Podatki: 0.02MB + Index: 0.00MB
    wp_sib_model_users: Podatki: 0.02MB + Index: 0.00MB
    wp_termmeta: Podatki: 0.02MB + Index: 0.03MB
    wp_terms: Podatki: 0.02MB + Index: 0.03MB
    wp_term_relationships: Podatki: 0.22MB + Index: 0.13MB
    wp_term_taxonomy: Podatki: 0.02MB + Index: 0.03MB
    wp_usermeta: Podatki: 0.06MB + Index: 0.03MB
    wp_users: Podatki: 0.02MB + Index: 0.05MB
    wp_wc_download_log: Podatki: 0.02MB + Index: 0.03MB
    wp_wc_webhooks: Podatki: 0.02MB + Index: 0.02MB
    wp_wpcsplog: Podatki: 0.02MB + Index: 0.03MB
    wp_yith_wcwl: Podatki: 0.02MB + Index: 0.02MB
    wp_yith_wcwl_lists: Podatki: 0.02MB + Index: 0.03MB
    wp_yoast_seo_links: Podatki: 0.08MB + Index: 0.02MB
    wp_yoast_seo_meta: Podatki: 0.02MB + Index: 0.00MB

    ### Post Type Counts ###

    attachment: 1554
    block: 10
    custom_css: 1
    faq: 10
    inc_popup: 2
    member: 8
    nav_menu_item: 44
    page: 16
    portfolio: 12
    post: 9
    product: 359
    product_variation: 991
    revision: 11
    shop_order: 57
    vc_settings_preset: 5
    wpcf7_contact_form: 6
    yith_popup: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (26) ###

    Ultimate Addons for WPBakery Page Builder: od Brainstorm Force – 3.16.24
    Akismet Anti-Spam: od Automattic – 4.0.7
    All In One SEO Pack: od Michael Torbert – 2.6.1
    Contact Form 7: od Takayuki Miyoshi – 5.0.2
    Disable Emojis (GDPR friendly): od Ryan Hellyer – 1.7.1
    Google XML Sitemaps: od Arne Brachhold – 4.0.9
    iDevAffiliate WooCommerce Integration: od iDevDirect.com LLC – 1.1 – Ni bilo preizkušeno z aktivno različico WooCommerce-a
    Insert Headers and Footers: od WPBeginner – 1.4.3
    WPBakery Page Builder: od Michael M – WPBakery.com – 5.4.7
    kk Star Ratings: od Kamal Khan – 2.6.1
    SendinBlue Subscribe Form And WP SMTP: od SendinBlue – 2.9.1
    Woocommerce GLS izvoz: od OptiNinja – 1.1.7 – Ni bilo preizkušeno z aktivno različico WooCommerce-a
    PopUp Pro: od WPMU DEV – 4.8.1
    Porto Theme – Functionality: od SW-THEMES – 1.0.8
    Slider Revolution: od ThemePunch – 5.4.7.4
    Cookie Consent: od Catapult_Themes – 2.3.11
    Booster for WooCommerce: od Algoritmika Ltd – 3.6.1
    WooCommerce Sendinblue Newsletter Subscription: od SendinBlue – 1.2.9 – Ni bilo preizkušeno z aktivno različico WooCommerce-a
    WooCommerce: od Automattic – 3.4.2
    WP All Import Pro: od Soflyy – 4.5.4
    WP File Manager: od mndpsingh287 – 2.8
    WP Rocket: od WP Media – 3.0.5.1
    WP All Import – WooCommerce Add-On Pro: od Soflyy – 2.4.1
    YITH Custom ThankYou Page for Woocommerce Premium: od YITHEMES – 1.0.5 – Ni bilo preizkušeno z aktivno različico WooCommerce-a
    YITH WooCommerce Ajax Product Filter Premium: od YITHEMES – 3.5.1 – Ni bilo preizkušeno z aktivno različico WooCommerce-a
    YITH WooCommerce Ajax Search Premium: od YITHEMES – 1.5.9

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Osnova trgovine: #3855 – /trgovina/
    Košarica: #208 – /kosarica/
    Zaključek nakupa: #209 – /blagajna/
    Moj račun: #210 – /moj-racun/
    Pogoji poslovanja: #3062 – /pogoji-uporabe/

    ### Theme ###

    Name: Porto Child
    Version: 1.1
    Author URL: http://newsmartwave.net/
    Child Theme: ✔
    Parent Theme Name: Porto
    Parent Theme Version: 4.4.4
    Parent Theme Author URL: http://www.portotheme.com/
    WooCommerce Support: ✔

    Plugin Support AJ a11n

    (@amandasjackson)

    Hi there,

    When I am testing on localhost, is all good, but on live website, admin receive emails about “new order” even if there is only status change. I have disabled all plugins and problem is still there.

    I see that you mentioned that you have tried disabling all plugins to see if this resolves the issue, and that you do not seem to have the issue on a local install. This leads me to believe that your hosting may have a “drop in” or “must have” plugin on your live site, that is not present in your local install. You will want to contact your hosting regarding this.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce. If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site. Note that Health Check may not count Storefront as a default theme, so you can also use Twenty Seventeen as well.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    Plugin Support AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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