Title: Order status
Last modified: January 13, 2019

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# Order status

 *  Resolved [beabudai](https://wordpress.org/support/users/beabudai/)
 * (@beabudai)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/order-status-13/)
 * Hi,
 * we are using ING kassa compleet with your plugin and the order status wont refresh
   to completed. In the ING dashboard the orders are shown but in the shop the status
   stays the same and dont change to completed…I don’t know what the problem is,
   i read the manual and the settings are good. What else can cause this problem?
 * Thanks for your answer,
 * Bea
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-status-13%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [ingpsp](https://wordpress.org/support/users/ingpsp/)
 * (@ingpsp)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/order-status-13/#post-11272300)
 * Dear Bea,
 * Please make sure the webhook URL is correctly set.

Viewing 1 replies (of 1 total)

The topic ‘Order status’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [ingpsp](https://wordpress.org/support/users/ingpsp/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/order-status-13/#post-11272300)
 * Status: resolved