Support » Plugin: Mailchimp for WooCommerce » Order / Shipping Notifications for Multiple Shipments in One Order

  • Resolved volleyballmecca

    (@volleyballmecca)


    Hi there,
    I am just getting started with Mailchimp hopefully looking to replace the email service that comes with WooCommerce with a service that will allow me to scale as we grow. However, I’ve run into an issue where some of our customers will order multiple items from our Storefront; some items are in stock and can ship immediately, while other items might need to be drop shipped or on backorder for later shipping.
    It looks like the Shipping Notification email in Mailchimp only goes out if I change the Order Status to “complete” inside of Woocommerce. I would rather keep orders “in progress” and be able to update shipping tracking info in Woocommerce without having to “complete” the order, while an email can get sent out every time I change the shipping information. The standalone Woocommerce email service allows me to send multiple emails on multiple shipments.
    Is this possible inside of Mailchimp? Am I doing something incorrectly?

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