Support » Plugin: WooCommerce Sequential Order Numbers » Order #s for an Order Added via WP-Admin Does Not Conform

  • Resolved invisiblue

    (@jayharle)


    When adding a new order via the WP-Admin, the custom order numbering is not being used, and we get a much different number.

    To replicate, go to WP ADMIN > WOOCOMMERCE > ORDERS > Add New Button – /wp-admin/edit.php?post_type=shop_order

    Orders placed from the front-end normally have the custom order number.

    Is there a way to keep it working when adding an order manually in the admin like this?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Julie Martin

    (@julieskyverge)

    Hi @jayharle!

    Thanks for your question, I appreciate it!

    I’m not able to replicate this on my own test site. Would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > StatusΒ and clicking onΒ Get system report.

    Thanks so much!

    Julie πŸ™‚
    SkyVerge

    Thread Starter invisiblue

    (@jayharle)

    Hi @julieskyverge, thanks for your reply!

    Here’s the system status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.mygreenmattress.com
    Site address (URL): https://www.mygreenmattress.com
    WC Version: 4.6.2
    REST API Version: βœ” 4.6.2
    WC Blocks Version: βœ” 3.4.0
    Action Scheduler Version: βœ” 3.1.6
    WC Admin Version: βœ” 1.6.2
    Log Directory Writable: βœ”
    WP Version: ❌ 5.5.3 - There is a newer version of WordPress available (5.6)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: en_US
    External object cache: βœ”
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.13
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.31-34-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    WC Database Version: 4.6.2
    WC Database Prefix: wp_
    Total Database Size: 786.98MB
    Database Data Size: 513.45MB
    Database Index Size: 273.53MB
    wp_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 5.52MB + Index: 2.50MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 69.58MB + Index: 47.95MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 8.02MB + Index: 8.16MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 3.02MB + Index: 3.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 28.56MB + Index: 23.09MB + Engine InnoDB
    wp_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_gf_entry_meta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_gf_entry_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_section_storage: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
    wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nextend2_smartslider3_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_smartslider3_slides: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
    wp_options: Data: 5.09MB + Index: 0.20MB + Engine InnoDB
    wp_postmeta: Data: 99.39MB + Index: 95.02MB + Engine InnoDB
    wp_posts: Data: 12.39MB + Index: 7.80MB + Engine InnoDB
    wp_redirection_404: Data: 1.02MB + Index: 0.17MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wp_shareasale_wc_tracker_datafeeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_shareasale_wc_tracker_logs: Data: 0.52MB + Index: 0.05MB + Engine InnoDB
    wp_simple_history: Data: 7.52MB + Index: 4.03MB + Engine InnoDB
    wp_simple_history_contexts: Data: 36.56MB + Index: 24.03MB + Engine InnoDB
    wp_taxjar_record_queue: Data: 3.52MB + Index: 1.50MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 7.36MB + Index: 6.89MB + Engine InnoDB
    wp_users: Data: 0.30MB + Index: 0.27MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 1.52MB + Index: 2.02MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 4.50MB + Index: 6.03MB + Engine InnoDB
    wp_wc_order_stats: Data: 2.50MB + Index: 4.48MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_order_item_discounts: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_boards_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 165.52MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 8.50MB + Index: 9.16MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 29.42MB + Index: 17.80MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_categories_to_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_headers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_products_to_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 3
    acf-field-group: 1
    astra-advanced-hook: 11
    attachment: 521
    customize_changeset: 2
    elementor_library: 35
    fl-builder-template: 1
    fl-theme-layout: 1
    iwp_log: 2
    nav_menu_item: 64
    oembed_cache: 105
    page: 39
    pewc_field: 113
    pewc_group: 7
    pewc_product_extra: 2285
    popup: 7
    popup_theme: 8
    post: 156
    product: 18
    product_variation: 72
    revision: 111
    shop_coupon: 448
    shop_order: 19717
    shop_order_refund: 1856
    wc_conditional_fee: 1
    woo_mb_template: 10
    
    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (60) ###
    
    InfiniteWP - Client: by Revmakx – 1.9.4.6
    Gravity Forms: by Gravity Forms – 2.4.21
    ActiveCampaign: by ActiveCampaign – 8.1.0
    AdRoll for WooCommerce Stores: by AdRoll – 2.2.9 – Installed version not tested with active version of WooCommerce 4.6.2
    Advanced Coupons for WooCommerce: by Rymera Web Co – 1.11 – Installed version not tested with active version of WooCommerce 4.6.2
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.3
    Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
    Astra Pro: by Brainstorm Force – 2.7.0
    Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 1.6
    Better Search Replace: by Delicious Brains – 1.3.3
    Bulk Actions Select All: by Jesper van Engelen – 1.1.1
    Disable Gutenberg: by Jeff Starr – 2.3
    Dynamic Content for Elementor: by Dynamic.ooo – 1.9.6.5
    DynamicConditions: by RTO GmbH – 1.4.6
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Ele Custom Skin: by Dudaster.com – 3.0.0
    Elementor Pro: by Elementor.com – 3.0.6
    Elementor: by Elementor.com – 3.0.13
    Facebook for WooCommerce: by Facebook – 2.1.4
    FileBird: by Ninja Team – 3.4
    FooBox Image Lightbox (Premium): by FooPlugins – 2.7.15
    Imagify: by WP Media – 1.9.12
    Smart Slider 3 Pro: by Nextend – 3.4.1.11
    Permalink Manager Pro: by Maciej Bis – 2.2.9.2
    Popup Maker: by Popup Maker – 1.13.1
    WooCommerce Product Add-Ons Ultimate: by Plugin Republic – 3.7.20
    Redirection: by John Godley – 4.9.2
    Resize Image After Upload: by ShortPixel – 1.8.6
    ShareASale WooCommerce Tracker: by ShareASale.com
    Inc. – 1.4.7 – Installed version not tested with active version of WooCommerce 4.6.2
    
    Shortcodes for Yotpo: by Paul Glushak – 1.2.3 – Installed version not tested with active version of WooCommerce 4.6.2
    Stop Full Size Stock Photos: by Americaneagle.com – 1.0
    TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 3.2.3 – Installed version not tested with active version of WooCommerce 4.6.2
    Toolbar Publish Button: by wpUXsolutions – 1.7
    Ultimate Addons for Elementor: by Brainstorm Force – 1.27.2
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.6.1
    Open Graph and Twitter Card Tags: by Webdados – 3.0.0 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Authorize.Net Gateway: by Pledged Plugins – 5.1.18
    Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.3.2
    Woo Discount Rules: by Flycart Technologies LLP – 2.3.2
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.6 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Conditional Product Fees for Checkout Premium: by Multidots – 1.5.2 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.1.2 (update to version 5.2.0 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.9.1 (update to version 3.10.0 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Affirm Gateway: by WooCommerce – 1.1.12 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Amazon Pay: by WooCommerce – 1.12.2 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Google Analytics Pro: by SkyVerge – 1.9.1 (update to version 1.10.0 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    Pinterest for WooCommerce: by premmerce – 2.3.0
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.26 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.39 (update to version 4.1.40 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce: by Automattic – 4.6.2 (update to version 4.8.0 is available)
    WooCommerce Email Customizer with Drag and Drop Email Builder: by Flycart Technologies LLP – 1.5.16 – Installed version not tested with active version of WooCommerce 4.6.2
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 15.3
    WP Mail Logging: by MailPoet – 1.9.7
    WP Mail SMTP: by WPForms – 2.5.1
    WooCommerce Multi-Step Checkout Pro: by SilkyPress – 2.19.1
    WP Rocket: by WP Media – 3.7.2
    Yotpo Reviews for WooCommerce: by Paul Glushak (hxii) – 2.0.4 – Installed version not tested with active version of WooCommerce 4.6.2
    
    ### Inactive Plugins (5) ###
    
    Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.1.1 – Installed version not tested with active version of WooCommerce 4.6.2
    Disable Emails: by WebAware – 1.7.0
    Simple History: by PΓ€r ThernstrΓΆm – 2.37.2
    WP Mail SMTP Pro: by WPForms – 2.0.1
    Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8 – Installed version not tested with active version of WooCommerce 4.6.2
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached Redux
    
    ### Must Use Plugins (5) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    InfiniteWP - Client Loader: by Revmakx –
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.9
    WP Engine System: by WP Engine – 4.1.0
    
    ### Settings ###
    
    API Enabled: βœ”
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: βœ”
    
    ### WC Pages ###
    
    Shop base: #220 - /shop/
    Cart: #221 - /cart/
    Checkout: #222 - /checkout/
    My account: #223 - /my-account/
    Terms and conditions: #183 - /our-terms/
    
    ### Theme ###
    
    Name: Americaneagle.com Child Theme
    Version: 1.0.0
    Author URL: https://americaneagle.com
    Child Theme: βœ”
    Parent Theme Name: Astra
    Parent Theme Version: 2.6.0 – 2.6.2 is available
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: ae-child-theme/woocommerce/emails/admin-new-order.php
    
    ### WooCommerce Customer/Order/Coupon Export ###
    
    Automated exports: 0
    Custom formats: 0
    Next export: Not scheduled
    
    ### Action Scheduler ###
    
    Complete: 11,429
    Oldest: 2020-12-07 10:49:15 -0600
    Newest: 2021-01-06 13:15:29 -0600
    
    Pending: 5
    Oldest: 2021-01-06 13:30:30 -0600
    Newest: 2021-01-07 10:11:40 -0600
    
    
    Thread Starter invisiblue

    (@jayharle)

    Hi, just checking in..

    Plugin Support Julie Martin

    (@julieskyverge)

    Hi @jayharle,

    My apologies, the initial response never got to me! So sorry for the delay here and thanks for pinging us again. πŸ™‚

    As I still can’t replicate this locally, I’d like to rule out any conflicts that might be causing the issue.

    • Would you please switch to a default theme, such as Twenty Nineteen? If this resolves the issue, it looks like there’s a theme conflict.
    • Next, could you please try disabling all your plugins except for WooCommerce and Sequential Order Numbers? If this fixes the issue, you can try re-enabling your plugins one by one to find out which one is causing the issue.

    Would you please let me know how this testing goes?

    Thank you so much. πŸ™‚

    Thread Starter invisiblue

    (@jayharle)

    Hey @julieskyverge

    No worries, thanks for the quick reply!

    I proceeded to activate the new Twenty Twenty One default theme, and also deactivated all plugins except WooCommerce and WooCommerce Sequential Order Numbers.

    Let me know if you would like an Admin user to check things out.

    To confirm, here is the updated system status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://mygrnmattress.staging.wpengine.com
    Site address (URL): http://mygrnmattress.staging.wpengine.com
    WC Version: 4.9.0
    REST API Version: βœ” 4.9.0
    WC Blocks Version: βœ” 4.0.0
    Action Scheduler Version: βœ” 3.1.6
    WC Admin Version: βœ” 1.8.3
    Log Directory Writable: βœ”
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.13
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.31-34-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    WC Database Version: 4.9.0
    WC Database Prefix: wp_
    Total Database Size: 781.62MB
    Database Data Size: 508.93MB
    Database Index Size: 272.69MB
    wp_woocommerce_sessions: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 5.52MB + Index: 3.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 63.59MB + Index: 48.16MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 4.52MB + Index: 3.47MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 28.56MB + Index: 23.09MB + Engine InnoDB
    wp_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_gf_entry_meta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
    wp_gf_entry_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nextend2_smartslider3_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_nextend2_smartslider3_slides: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
    wp_options: Data: 7.09MB + Index: 0.25MB + Engine InnoDB
    wp_postmeta: Data: 101.63MB + Index: 99.33MB + Engine InnoDB
    wp_posts: Data: 11.52MB + Index: 8.06MB + Engine InnoDB
    wp_redirection_404: Data: 0.36MB + Index: 0.23MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_shareasale_wc_tracker_datafeeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_shareasale_wc_tracker_logs: Data: 0.52MB + Index: 0.05MB + Engine InnoDB
    wp_simple_history: Data: 8.52MB + Index: 4.03MB + Engine InnoDB
    wp_simple_history_contexts: Data: 37.58MB + Index: 24.06MB + Engine InnoDB
    wp_taxjar_record_queue: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 5.52MB + Index: 7.03MB + Engine InnoDB
    wp_users: Data: 0.33MB + Index: 0.30MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 1.52MB + Index: 2.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_order_item_discounts: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_rules: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_boards_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 176.52MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 8.52MB + Index: 8.58MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 23.56MB + Index: 16.03MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_categories_to_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_headers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_products_to_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_za_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 8
    acf-field-group: 1
    astra-advanced-hook: 11
    attachment: 521
    customize_changeset: 2
    elementor_library: 35
    fl-builder-template: 1
    fl-theme-layout: 1
    iwp_log: 28
    nav_menu_item: 64
    oembed_cache: 105
    page: 39
    pewc_field: 114
    pewc_group: 7
    pewc_product_extra: 2285
    popup: 7
    popup_theme: 8
    post: 156
    product: 19
    product_variation: 77
    revision: 111
    shop_coupon: 448
    shop_order: 19724
    shop_order_refund: 1854
    wc_conditional_fee: 1
    woo_mb_template: 10
    
    ### Security ###
    
    Secure connection (HTTPS): ❌
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: βœ”
    
    ### Active Plugins (2) ###
    
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
    WooCommerce: by Automattic – 4.9.0
    
    ### Inactive Plugins (64) ###
    
    ActiveCampaign: by ActiveCampaign – 8.1.3
    AdRoll for WooCommerce Stores: by AdRoll – 2.2.9 – Installed version not tested with active version of WooCommerce 4.0
    Advanced Coupons for WooCommerce: by Rymera Web Co – 1.11 – Installed version not tested with active version of WooCommerce 4.0
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.3
    Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7
    All-in-One WP Migration: by ServMask – 7.32
    Astra Pro: by Brainstorm Force – 2.7.3
    Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 1.6
    Better Search Replace: by Delicious Brains – 1.3.4
    Bulk Actions Select All: by Jesper van Engelen – 1.1.1
    Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.1.1
    Disable Emails: by WebAware – 1.7.0
    Disable Gutenberg: by Jeff Starr – 2.3
    DynamicConditions: by RTO GmbH – 1.4.6
    Dynamic Content for Elementor: by Dynamic.ooo – 1.9.7.2
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Ele Custom Skin: by Dudaster.com – 3.0.0
    Elementor: by Elementor.com – 3.0.16
    Elementor Pro: by Elementor.com – 3.0.6
    Facebook for WooCommerce: by Facebook – 2.2.0
    FileBird: by Ninja Team – 3.4
    FooBox Image Lightbox (Premium): by FooPlugins – 2.7.16
    Gravity Forms: by Gravity Forms – 2.4.22
    Imagify: by WP Media – 1.9.13
    InfiniteWP - Client: by Revmakx – 1.9.4.6
    Open Graph and Twitter Card Tags: by Webdados – 3.1.0
    Permalink Manager Pro: by Maciej Bis – 2.2.9.4
    Pinterest for WooCommerce: by premmerce – 2.3.1
    Popup Maker: by Popup Maker – 1.15.0
    Redirection: by John Godley – 4.9.2
    Resize Image After Upload: by ShortPixel – 1.8.6
    ShareASale WooCommerce Tracker: by ShareASale.com
    Inc. – 1.4.7
    
    Shortcodes for Yotpo: by Paul Glushak – 1.2.3
    Simple History: by PΓ€r ThernstrΓΆm – 2.38.0
    Smart Slider 3 Pro: by Nextend – 3.4.1.14
    Stop Full Size Stock Photos: by Americaneagle.com – 1.0
    TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 3.2.4
    Toolbar Publish Button: by wpUXsolutions – 1.7
    Ultimate Addons for Elementor: by Brainstorm Force – 1.27.2
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.40
    WooCommerce Affirm Gateway: by WooCommerce – 1.1.12 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Amazon Pay: by WooCommerce – 1.12.2
    WooCommerce Authorize.Net Gateway: by Pledged Plugins – 5.1.20
    WooCommerce Conditional Product Fees for Checkout Premium: by Multidots – 1.5.2 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.9.1 (update to version 3.10.0 is available)
    WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.1.2 (update to version 5.2.0 is available)
    WooCommerce Email Customizer with Drag and Drop Email Builder: by Flycart Technologies LLP – 1.5.16
    WooCommerce Google Analytics Pro: by SkyVerge – 1.9.1 (update to version 1.10.0 is available)
    WooCommerce Multi-Step Checkout Pro: by SilkyPress – 2.19.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce Product Add-Ons Ultimate: by Plugin Republic – 3.8.1
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.26
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.7.1
    Woo Discount Rules: by Flycart Technologies LLP – 2.3.3
    Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.3.2
    WordPress Importer: by wordpressdotorg – 0.7
    WP Mail Logging: by MailPoet – 1.9.7
    WP Mail SMTP: by WPForms – 2.5.1
    WP Mail SMTP Pro: by WPForms – 2.0.1
    WP Rocket: by WP Media – 3.7.2
    Yoast SEO: by Team Yoast – 15.6.2
    Yotpo Reviews for WooCommerce: by Paul Glushak (hxii) – 2.0.4 – Installed version not tested with active version of WooCommerce 4.0
    Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (4) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.9
    WP Engine System: by WP Engine – 4.1.0
    
    ### Settings ###
    
    API Enabled: βœ”
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: βœ”
    
    ### WC Pages ###
    
    Shop base: #220 - /shop/
    Cart: #221 - /cart/
    Checkout: #222 - /checkout/
    My account: #223 - /my-account/
    Terms and conditions: #183 - /our-terms/
    
    ### Theme ###
    
    Name: Twenty Twenty-One
    Version: 1.1
    Author URL: https://wordpress.org/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 11,433
    Oldest: 2020-12-07 10:49:15 -0600
    Newest: 2021-01-06 11:28:09 -0600
    
    Pending: 18
    Oldest: -0001-11-29 18:09:24 -0550
    Newest: 2021-01-13 11:50:18 -0600
    
    
    Plugin Support Julie Martin

    (@julieskyverge)

    Hey @jayharle,

    Interesting — and it’s still not using the sequential number when creating an order in the backend?

    I’d like to take you up on your offer of admin credentials.

    Would you please reach out to our support team through our site sharing the admin credentials and referencing this thread? You can even address it to me directly and it’ll get routed to me.

    Thanks so much!

    Julie πŸ™‚

    Plugin Support Julie Martin

    (@julieskyverge)

    @jayharle

    Closing this here as I’ve received your email in our help desk. Thanks!

    Julie πŸ™‚
    SkyVerge

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