Title: order review
Last modified: August 7, 2021

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# order review

 *  Resolved [eraybel](https://wordpress.org/support/users/eraybel/)
 * (@eraybel)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/)
 * Hello there
    There is an urgent help on a subject. After making payment on my
   web page made with woocommerce, an NEX form code is embedded in my order completed
   page, but I can’t find the place where the code is embedded. I can’t reach the
   order review page from anywhere. There is nothing related to this page in the
   section, urgent support needed

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14746816)
 * Hi [@eraybel](https://wordpress.org/support/users/eraybel/),
 * In order to assist you with this can you please take a screenshot of the page
   where you’re seeing the embedded code? I recommend [https://snipboard.io](https://snipboard.io)
   for easily sharing screenshots – please follow the instructions on that page,
   then paste the URL in this chat.
 * Also, could you please share a copy of your site’s System Status? You can find
   it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 * Thanks.
 *  Thread Starter [eraybel](https://wordpress.org/support/users/eraybel/)
 * (@eraybel)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14747294)
 * Hi [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/)
    I 
   was shared with the link from the screen page of the problematic page and there
   should be a survey form where I marked with red at the bottom of the page. I 
   can’t find where this code is embedded. There is no page called “order complete”
   on the pages of my site, I’m sorry I can’t share the site status with you, but
   when I check it, there is no problem.
 * [https://www.hizliresim.com/5y5qu9m](https://www.hizliresim.com/5y5qu9m)
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14748631)
 * Hi [@eraybel](https://wordpress.org/support/users/eraybel/),
 * The form could have been added through a number of ways. You could start with
   the following:
    * Search through custom code added either to your functions.php
   or via a plugin like Code Snippets on your site * Check if the issue persists
   when you change your theme. It could be that some WooCommerce template files 
   are overidden and modified in your theme. You could do a [conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
   to see if any tool that might not be obvious here has added the code.
 * Let us know what you find from the above tests.
    Thanks.
 *  Thread Starter [eraybel](https://wordpress.org/support/users/eraybel/)
 * (@eraybel)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14749009)
 * Hello there [@abwaita](https://wordpress.org/support/users/abwaita/)
    Thank you
   for your help, I will not close the form, I will check everything and give you
   positive or negative feedback.
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14750989)
 * Great! Please keep us posted, we will be more than happy to help moving forward.
   🙂
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14774108)
 * We’ve not seen any activity on this thread for a while, so I’m marking this thread
   as resolved.
 * Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.
 * Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘order review’ is closed to new replies.

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## Tags

 * [checkout](https://wordpress.org/support/topic-tag/checkout/)

 * 6 replies
 * 4 participants
 * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/order-review/#post-14774108)
 * Status: resolved