Order on BO, shipping fees null

  • Resolved pyrobert

    (@pyrobert)


    5 years, 3 months ago

    1. WordPress: 5.02, WooCommerce: 3.5.3, Weight Based Shipping: 5.2.3, PHP: 7.02.

    2. Settings: https://imgur.com/a/C0D8HWt

    3. I’m testing it with the order:
    Item #1: 1.2kg, none, 1 (product is fictional)
    Total order weight: 1.2
    Order subtotal: 20€
    Shipping destination: <France, Paris,75001 >

    4. I expect to see
    France 1kg-2kg : 13.35€

    5. I do see instead:
    Expedition : 0.00€

    Hi

    First of all, thanks for this great plugin.
    i’m facing an issue : I’ve setup Shipping zone, and for each zone shipping fees based on weight.
    I’ve created an order on Back Office as an admin would do facing a phoning client, for example. I can create my order, but when I try to add shipping fees based on wheight, I still have 0.
    I’ve tried whith modifying the expedition and choosing WBS as shipping method. No changes
    Even recalculate button leave fees to 0.

    is this behaviour normal ?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    5 years, 3 months ago

    Hi,

    Thank you for the detailed explanation. It always helps to quickly get on the same page.

    Unfortunately, that’s how WooCommerce works. If an order created via admin panel WooCommerce doesn’t load shipping methods as it does for front-end. Shipping supposed to be filled in manually.

    Thread Starter pyrobert

    (@pyrobert)

    5 years, 3 months ago

    Hi Dan

    Thanks for your answer.
    Would we have a way to automate this filling ? Using hook for example ?

    Plugin Author Dan

    (@dangoodman)

    5 years, 3 months ago

    I believe, if that was easy there would already be a plugin for that.

Viewing 3 replies - 1 through 3 (of 3 total)
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