Title: Order notification Last modified: August 21, 2016 --- # Order notification * Resolved [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/) * Hi, im from argentina… be pacient with my regular english. I need to recieve email order notification when the client buy products without pay for them. How i do that? * [http://wordpress.org/extend/plugins/woocommerce-mercadopago/](http://wordpress.org/extend/plugins/woocommerce-mercadopago/) Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/order-notification-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/order-notification-1/page/2/?output_format=md) * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913298) * Hola, tenés que habilitar el envio de mails en WooCommerce, aunque la operación figure como On hold, te tiene que llegar el mail. Hay que usar una casilla de mail del mismo dominio donde esté instalado WooCommerce para asegurarse que no falle el envío. A mí ya me pasó algo parecio… Saludos * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913299) * Gracias Marcelo por tu respuesta. El envio lo tengo habilitado. Voy a probar lo de la casilla de email y te cuento como me fue. Saludos y gracias de nuevo. * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913301) * Hola Marcelo, estoy usando una cuenta de correo del mismo dominio y sigue sin funcionar. Lo raro es que cuando se registra un nuevo cliente si recibo la notificacion perfectamente. Ya no se que hacer. Alguna otra idea? * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913303) * Y dime, los usuarios se registran con el form nativo de WordPress o a través de Woocommerce? Tenés instalados otros plugins que generen mensajes por mail? te llegan esos? * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913304) * Este es mi sitio [http://toquedebelleza.com.ar/](http://toquedebelleza.com.ar/). Los usuarios se registran en el formulario de woocommerce si no me equivoco. Los mensajes que se envian desde el formulario de contacto de la plantilla funcionan perfecto. Uso un hosting en GODDADY si te sirve ese dato. Ya no se que hacer para que funcionen. * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913306) * Marcelo como estas. Estoy probando en otro hosting (gratis) y funcionan las notificaciones de ordenes nueva pero solamente con los pagos contrarreembolso y transferencia bancaria (probe esos 2 y mercadopago). Con mercadopago siguen sin funcionar las notificaciones. Creo que puede ser el plugin. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913307) * These are English language forums, so please use English. Alternatively, use a [WP support forum in your language](http://codex.wordpress.org/WordPress_in_Your_Language). * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913308) * Ok, sorry. I try to use english language. * Plugin Author [Claudio Sanches](https://wordpress.org/support/users/claudiosanches/) * (@claudiosanches) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913316) * Who sends the emails the WooCommerce is not MercadoPago plugin. Beyond the scope of the plugin send emails. * WooCommerce default is to send e-mails when the product goes to the status of pending or processing. You’ll have to search a solution to always send emails. * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913318) * Thanks for your answer. The point is that when i order with COD (contrarreembolso) payment method or banking transfer the notification email works fine ([http://i.imgur.com/UVzMpML.png](http://i.imgur.com/UVzMpML.png))… * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913319) * Only with **mercadopago** doesnt works the notification new order emails… please help me Claudo, i dont know I’m doing wrong… * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913320) * Maybe the problem is in the status of the orders: – Via banking transfer: hold on (notification email works!!) – Via COD (contrarreembolso): hold on (notification email works!!) – Via mercadopago: pending (notification email doesnt works) * How i change automatically the status to “hold on” on the mercadopago orders? * Sorry for ask * Plugin Author [Claudio Sanches](https://wordpress.org/support/users/claudiosanches/) * (@claudiosanches) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913322) * The plugin works well and we will not change it. You can start getting used to it. * Because the status goes to on-hold only when you have a response from the MercadoPago!!!!!!! * Because until then the customer could have simply given up buying… If the customer gave up buying what was your interest in receiving an e-mail? * This is how it works and this is how it will work! * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913323) * Thanks for your answer. Now i understand how works. But if you do not mind can you please show me in your code where i can change the default status from “pending” to “hold on”… my client needs to be prepared with the products when users order. Sorry and thanks for your help. * Thread Starter [coroleu](https://wordpress.org/support/users/coroleu/) * (@coroleu) * [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/#post-3913324) * Appreciate you help… Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/order-notification-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/order-notification-1/page/2/?output_format=md) The topic ‘Order notification’ is closed to new replies. * ![](https://ps.w.org/woocommerce-mercadopago/assets/icon-256x256.png?rev=3296895) * [Mercado Pago payments for WooCommerce](https://wordpress.org/plugins/woocommerce-mercadopago/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-mercadopago/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-mercadopago/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-mercadopago/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-mercadopago/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-mercadopago/reviews/) * 28 replies * 4 participants * Last reply from: [coroleu](https://wordpress.org/support/users/coroleu/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/order-notification-1/page/2/#post-3913337) * Status: resolved