Title: Order Notes to admin Last modified: June 4, 2020 --- # Order Notes to admin * Resolved [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * (@kreativamarketing) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/) * Hi. * I have a marketplace where there are multiple vendors. What I’m trying to achieve is for the vendor to add a Customer note, but instead of the note getting sent to the customer, it’s sent to the admin email. * Is there any way to achieve that? How can I modify the code in the order notes? If it’s not possible, I am looking for another way to allow communication between vendor and admin. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-notes-to-admin-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/) * (@fevered) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12939702) * Hey there, * Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * (@kreativamarketing) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12942243) * ``` ### WordPress Environment ### WordPress address (URL): https://kreapost.com Site address (URL): https://kreapost.com WC Version: 4.1.1 REST API Version: ✔ 1.0.7 WC Blocks Version: ✔ 2.5.16 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.1.3 Log Directory Writable: ✔ WP Version: 5.4.1 WP Multisite: – WP Memory Limit: ❌ 40 MB - Recomendamos configurar la memoria por lo menos a 64 MB. Ver: Aumentar la memoria asignada para PHP WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.17 PHP Post Max Size: 64 MB PHP Time Limit: 50000 PHP Max Input Vars: 5000 cURL Version: 7.38.0 OpenSSL/1.0.1t SUHOSIN Installed: – MySQL Version: 5.7.30-log Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.1.1 WC Database Prefix: wp_ Tamaño total de la base de datos: 6.87MB Tamaño de los datos de la base de datos: 4.86MB Tamaño del índice de la base de datos: 2.01MB wp_woocommerce_sessions: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_actionscheduler_actions: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor 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InnoDB wp_gf_form_meta: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB wp_gf_form_revisions: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_gf_form_view: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_options: Datos: 3.02MB + Índice: 0.16MB + Motor InnoDB wp_postmeta: Datos: 0.27MB + Índice: 0.09MB + Motor InnoDB wp_posts: Datos: 0.09MB + Índice: 0.06MB + Motor InnoDB wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_usermeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woo_wallet_transactions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woo_wallet_transaction_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_yoast_indexable: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB wp_yoast_indexable_hierarchy: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_yoast_seo_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_yoast_seo_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB ### Post Type Counts ### attachment: 51 custom_css: 1 customize_changeset: 38 elementor_library: 1 elementor-hf: 12 nav_menu_item: 6 page: 18 post: 7 product: 9 revision: 217 shop_order: 9 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (16) ### Gravity Forms: por rocketgenius – 2.4.7.3 Dokan: por weDevs – 3.0.4 Dokan Menu Hider: por Nayem – 2.5.1 Dokan Pro: por weDevs – 3.0.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1 Dokan Vendor Info Hider: por csCode Team – 1.0.5 Elementor: por Elementor.com – 2.9.11 Gravity Forms Styles Pro: por Warp Lord – 2.5.2.5 Elementor - Header, Footer & Blocks: por Brainstorm Force Nikhil Chavan – 1.5.0 HookMeUp – Additional Content for WooCommerce: por GetBowtied – 1.3.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1 Post Duplicator: por Metaphor Creations – 2.20 TeraWallet: por WCBeginner – 1.3.15 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1 WooCommerce Stripe Gateway: por WooCommerce – 4.4.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1 WooCommerce Gravity Forms Product Add-Ons: por Lucas Stark – 3.3.11 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1 Booster for WooCommerce: por Algoritmika Ltd – 4.9.0 WooCommerce: por Automattic – 4.1.1 (la actualización a la versión 4.2.0 está disponible) Yoast SEO: por Equipo Yoast – 14.2 ### Inactive Plugins (2) ### Akismet Anti-Spam: por Automattic – 4.1.5 Hello Dolly: por Matt Mullenweg – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #9 - /tienda/ Carrito: #10 - /carrito/ Finalizar compra: #11 - /finalizar-compra/ Mi cuenta: #12 - /mi-cuenta/ Términos y condiciones: ❌ Página sin definir ### Theme ### Name: Dokan Hijo Version: (la actualización a la versión 0 está disponible) Author URL: http://tareq.weDevs.com Child Theme: ✔ Parent Theme Name: Dokan Parent Theme Version: 2.3.6 Parent Theme Author URL: http://tareq.weDevs.com WooCommerce Support: ✔ ### Templates ### Overrides: dokan/archive-product.php dokan/woocommerce/cart/mini-cart.php dokan/woocommerce/loop/add-to-cart.php La version 3.6.0 de dokan-hijo/woocommerce/myaccount/form-login.php está obsoleta. La versión del núcleo es la 4.1.0 dokan/single-product.php Outdated Templates: ❌ Aprende cómo actualizar ### Action Scheduler ### Completo: 31 Oldest: 2020-05-18 14:49:18 +0000 Newest: 2020-06-04 05:56:43 +0000 ``` * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12942279) * Thanks for including that status log! * It looks like you’re using the Dokan plugin, which includes options for vendors. As that plugin is managing the emails, this isn’t something we can help witk from a WooCommerce core perspective. Your best option is to reach out to the Dokan development team for support. Here’s a good place to get started: [https://wordpress.org/support/plugin/dokan-lite/](https://wordpress.org/support/plugin/dokan-lite/) * Thread Starter [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * (@kreativamarketing) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12942450) * Thanks for the quick reply. * On the Dokan support site, I’ve been told to contact the Woocommerce support team so… Is there a way to change the Customer Notes email so instead of it being sent to the customer, it is sent to the admin or the email I specify? * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12942721) * Whoops, sorry about that – I’d understood that you were asking about sending emails to vendors. * It sounds like you’d like to specify who order notes should be sent to by setting an email address or a role within WooCommerce. * Your best option would be AutomateWoo: [https://woocommerce.com/products/automatewoo/](https://woocommerce.com/products/automatewoo/) * You can set it to send an email to whoever you’d like when a new order note is added: * ⌊AutomateWoo workflow⌉⌊AutomateWoo workflow⌉ Link to image: [https://d.pr/i/wevKXk](https://d.pr/i/wevKXk) * As an addition, if you’d like to add order notes to admin emails, this should help you out: [https://gist.github.com/vanbo/b10de09ad367275d2bff](https://gist.github.com/vanbo/b10de09ad367275d2bff) * Thread Starter [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * (@kreativamarketing) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12943115) * I think AutomateWoo adds just what I need! * Just a quick question – is there any other Woocommerce extension that has the same ‘Emails’ functionality than AutomateWoo but without all the other functionalities? I would just be using the Workflows option, so I think the plugin is too big for what I need. * Anyways thank you a lot. * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12944556) * Happy to help! * > Just a quick question – is there any other Woocommerce extension that has the > same ‘Emails’ functionality than AutomateWoo but without all the other functionalities? * For your specific use case, we don’t have another option. I did check into Advanced Notifications for you, but that is specific to things like stock and doesn’t cover order notes. * From personal experience, once people start using AutomateWoo, you suddenly find many more ways for it to be useful. (I might be biased as it’s one of my favourite plugins.) * Thread Starter [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * (@kreativamarketing) * [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12944770) * No problem! I’ve been trying it on a testing page and it seems to be working wonderfully. * Thanks for letting me know about this plugin. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Order Notes to admin’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [admin](https://wordpress.org/support/topic-tag/admin/) * [marketplace](https://wordpress.org/support/topic-tag/marketplace/) * [order notes](https://wordpress.org/support/topic-tag/order-notes/) * [vendor](https://wordpress.org/support/topic-tag/vendor/) * 8 replies * 3 participants * Last reply from: [kreativamarketing](https://wordpress.org/support/users/kreativamarketing/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/order-notes-to-admin-2/#post-12944770) * Status: resolved