Support » Plugin: WooCommerce Stripe Payment Gateway » Order Notes Issue – No Stripe Notes After Stripe Update

  • Resolved renes424

    (@renes424)


    Hello,

    After Stripe update to 3.0.1, Order notes are not showing stripe charge capture notes after successful customer payment. For successful stripe captures it used to say “Stripe charge complete (Charge ID: XXXXX). This confirms capture is complete. Now, I have no way of confirming Stripe capture is complete and transaction is finished.

    https://wordpress.org/plugins/woocommerce-gateway-stripe/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mike Jolley

    (@mikejolley)

    Did you confirm it was charged in your Stripe account? Notes are still present in the code itself.

    Yes, logged into the stripe account and payments are completing. Just caught me off guard because I always confirm capture from the order notes status. Payments are passing capture but stripe status updates are not showing on order notes. I’m isolating this issue to this plugin as order notes status updates for paypal and amazon gateway plugins are working fine.

    [Moderator Note: No bumping, thank you.]

    swyftinteractive

    (@swyftinteractive)

    I am having the same issue as well. Eager to hear the resolution.

    Plugin Support Praveen

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi renes424 and swyftinteractive

    I have tested and reported this to the developers, hopefully we will have a fix for this soon.

    Cheers!!

    Plugin Support Praveen

    (@spraveenitpro)

    Automattic Happiness Engineer

    Ok, So this will be part of the 3.0.3 release which should come out any moment now,

    Enjoy!!

    swyftinteractive

    (@swyftinteractive)

    Thanks Praveen!

    Hi all, I have the same issue with no order notes being recorded during payment,
    It seems that the version 3.0.3 is not out yet, have you found a trick in the meantime ?
    Thanks a lot
    Louis

Viewing 7 replies - 1 through 7 (of 7 total)
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