Support » Plugin: PayPal for WooCommerce » Order notes

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor angelleye

    (@angelleye)

    What sort of notes are you wanting to pass? PayPal has limited space to pass notes, so it’s generally best to use WooCommerce for most of your order notes. There is a parameter included in the API requests called CUSTOM, and this gives you 256 characters of space to include any data you want. You can use the ae_ppec_custom_parameter filter hook to add anything you want here.

    If you want to provide more details about what you’re after, though, I’ll see if I can help more.

    Thread Starter danielbair

    (@danielbair)

    I would like to pass the order notes on the checkout page through paypal so our accounting department doesn’t have to watch for two emails, one from woocommerce and one from paypal.

    Plugin Contributor angelleye

    (@angelleye)

    Are you wanting to include order notes on the PayPal email? Unfortunately, that’s not something that’s available. What you could do is setup an IPN solution that sends your own custom email that provides any and all data you need, and that could be the sole email they work from. We have a separate IPN plugin that could be used as the foundation for that, and then you would just need to build in a function that generates the email combining PayPal transaction data and Woo order data in a single email. Does that sound like something that would work for you?

    Thread Starter danielbair

    (@danielbair)

    Yes. We were wanting the order notes to come through the paypal email.

    You are suggesting that the IPN is already being received by the paypal gateway, then if when it returns a successful transaction, we could call a function to send the accounting order summary email again, which was sent earlier by woocommerce. This sounds like a doable option.

    • This reply was modified 3 years, 6 months ago by danielbair.
    Plugin Contributor angelleye

    (@angelleye)

    Yes, so you would need to install our free IPN plugin: https://wordpress.org/plugins/paypal-ipn/

    Then we could help you build the custom email with all the data you need included in it if you need us to, but we would have to bill for that time. You can send a quote request so we can discuss those details.

    The IPN plugin includes hooks so that you can trigger your own function when a payment is completed. If you’re comfortable doing that sort of thing on your own then you wouldn’t need us for that, of course.

    Thread Starter danielbair

    (@danielbair)

    The instructions for your PayPal IPN plugin tell us to enter an IPN URL copied from the plugin settings into the PayPal Selling Preferences section IPN Settings, but we already had an IPN URL setup there for WooCommerce. Does your plugin pass the IPN information over to the WooCommerce on our setup?

    • This reply was modified 3 years, 6 months ago by danielbair.
    Plugin Contributor angelleye

    (@angelleye)

    If you’re using our plugin then you should be using Express Checkout, which replaces the PayPal Standard gateway in WooCommerce. This would mean the IPN that comes with it would be obsolete, so you can replace their IPN URL with our plugin’s.

    If you want to update the WooCommerce order status based on PayPal completed payment IPNs you can follow our guide for how to get that done with our plugin.

    If you ever do find yourself in a position where you need to have two different IPN URLs running at the same time you can look at our IPN Forwarder plugin. That is an extension to our main IPN plugin that lets you setup multiple forwarding address for the IPN data.

Viewing 7 replies - 1 through 7 (of 7 total)
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