Order note notification not working

  • Resolved tusharattar

    (@tusharattar)


    3 years ago

    Dear team

    Order notification SMS alert is not working when the customer order note is updated via API, even through it work when the order note is manually updated in the admin order panel. Please take a look.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Cozy Vision

    (@cozyvision1)

    3 years ago

    Thank you for contacting us and highlighting this issue.

    We are checking this with our development team, and shall update you soon on this.

    Plugin Author Cozy Vision

    (@cozyvision1)

    3 years ago

    Thank you for your patience.

    This has now been fixed, and will be available with our next plugin update.

    In case you need it early, you can download the development version of our plugin from here.

    Please feel free to reach us at support@cozyvision.com or call 080-1055-1055 for any query.

    Thread Starter tusharattar

    (@tusharattar)

    2 years, 10 months ago

    I have updated the plugin to the latest version and the problem reappeared, when order note is added via API, SMS are not sent, however when the note is added manually SMS is sent.

    Plugin Author Cozy Vision

    (@cozyvision1)

    2 years, 10 months ago

    As you can see we have not yet released the plugin update, after this thread.

    You need to use the development version until we roll out the new update for the plugin.

    Thread Starter tusharattar

    (@tusharattar)

    2 years, 10 months ago

    https://prnt.sc/152ip4v

    Plugin Author Cozy Vision

    (@cozyvision1)

    2 years, 10 months ago

    please read our response above.

Viewing 6 replies - 1 through 6 (of 6 total)
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