Title: Order Not Found Error
Last modified: October 12, 2023

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# Order Not Found Error

 *  [slade470](https://wordpress.org/support/users/slade470/)
 * (@slade470)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/order-not-found-error/)
 * There is an issue within WooCommerce where, upon payment completion or cancellation,
   a “Order not found” message appears on the merchant’s website after redirection.
 * [https://prnt.sc/x6jBBiDkBghf](https://prnt.sc/x6jBBiDkBghf)
 * 
   I’ve conducted a thorough inspection of various aspects, including the API key,
   secret key, and collection ID. I also took the step of deactivating other payment
   plugins, but the problem persists.
 * Could you assist me in resolving this matter? Your help is greatly appreciated.
    -  This topic was modified 2 years, 7 months ago by [slade470](https://wordpress.org/support/users/slade470/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-not-found-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Order Not Found Error’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [slade470](https://wordpress.org/support/users/slade470/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/order-not-found-error/)
 * Status: not resolved