Support » Plugin: WooCommerce » Order Missing in Woo Commerce

  • Resolved harsheenajuju

    (@harsheenajuju)


    Hello,

    I have one question regarding the woo commerce orders. Customer and I both received the order email notification and the customer paid via Stripe and I can see order payment successful in the Stripe dashboard but the order won’t show up in the admin section > Woo commerce > Orders tab.

    Customer ordered item on Jan 18 and we received the payment in the stripe but in the woo commerce order section the corresponding order is not showing.

    Can any one help me to troubleshoot and fix this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter harsheenajuju

    (@harsheenajuju)

    When I am searching for the Order id like this /wp-admin/post.php?post=10431&action=edit
    it shows “Sorry, you are not allowed to edit posts in this post type.” However when i am searching with other Order number it is showing the corresponding order details.

    Plugin Support Tseten a11n

    (@tibetanitech)

    Have you tried searching for the order directly in the WooCommerce > Orders?

    Here is a screenshot for reference:

    https://d.pr/i/iML2RJ
    Link to image: https://d.pr/i/iML2RJ

    Plugin Support abwaita

    (@abwaita)

    Hi @harsheenajuju,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Order Missing in Woo Commerce’ is closed to new replies.