Title: Order missing
Last modified: February 21, 2022

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# Order missing

 *  Resolved [Rokeybur Rahman](https://wordpress.org/support/users/rokeyfx/)
 * (@rokeyfx)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/order-missing-4/)
 * Recently we are facing some issue. Some order are missing from woocommerce admin
   order list. it does not show anywhere even not in search. if i edit order url
   by id then it show then we can see order is pending. but on svea it show open
   and processing properly. I have inclued woocommerce system status and order log
   on that day. please check. It’s urgent.
    Missing Order is was 38891 [https://www.dropbox.com/s/rxc2e8mbznck60f/woocommerce-status.txt?dl=0](https://www.dropbox.com/s/rxc2e8mbznck60f/woocommerce-status.txt?dl=0)
   [https://www.dropbox.com/s/v6vu2ni695ksakk/Order-log.txt?dl=0](https://www.dropbox.com/s/v6vu2ni695ksakk/Order-log.txt?dl=0)
    -  This topic was modified 4 years, 2 months ago by [Rokeybur Rahman](https://wordpress.org/support/users/rokeyfx/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-missing-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [The Generation](https://wordpress.org/support/users/thegeneration/)
 * (@thegeneration)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/order-missing-4/#post-15413617)
 * Hi!
 * We’re sorry to hear that you are experiencing some issues. Unfortunately it’s
   hard to tell exactly why you are having these problems from the files you sent.
   There are several components that might affect functionality.
 * We can see that you are using a noticeable amount of plugins. Have you installed
   any new ones recently?
    Does the problem apply to several orders or only one (
   1)? Have you been in contact with Svea and asked for more info about the order?
 * We also noticed that you have received 401 errors in the log, which is not common
   and indicates that there has been an error with the information to Svea. Svea
   should be able to look further into this.
    We also notices that you run an older
   version of PHP (7.1), you should run PHP 7.4 or 8.0.
 * Hope this helps.
 * Best regards
 *  Thread Starter [Rokeybur Rahman](https://wordpress.org/support/users/rokeyfx/)
 * (@rokeyfx)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/order-missing-4/#post-15416405)
 * I can see some orders pending if not paid but that not show in woocommerce order
   list. only way i can visit those orders by url. why svea hide those pending payment
   orders? how can we show it.
 *  Plugin Author [The Generation](https://wordpress.org/support/users/thegeneration/)
 * (@thegeneration)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/order-missing-4/#post-15417445)
 * Have you been in contact with Svea?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Order missing’ is closed to new replies.

 * ![](https://ps.w.org/svea-checkout-for-woocommerce/assets/icon-128x128.gif?rev
   =2728301)
 * [Svea Checkout for WooCommerce](https://wordpress.org/plugins/svea-checkout-for-woocommerce/)
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 * 3 replies
 * 2 participants
 * Last reply from: [The Generation](https://wordpress.org/support/users/thegeneration/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/order-missing-4/#post-15417445)
 * Status: resolved