Title: Order Isseu
Last modified: July 23, 2021

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# Order Isseu

 *  Resolved [kare93](https://wordpress.org/support/users/kare93/)
 * (@kare93)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/)
 * Hello woo team,
 * My client has an issue in his e-shop. He received in email one old order ( we
   understand it by old #id ), this order was paid with card, but it is never displayed
   in order woo dashboard.
 * How Does this maybe happend?
 * Please help me
    Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-isseu%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/#post-14695303)
 * Hello,
 * Did you receive the actual funds into your payment processor account? – e.g. 
   PayPal, Strip etc?
 * > He received in email one old order ( we understand it by old #id )
 * Can you add `/wp-admin/post.php?post=000&action=edit` (replace the 000 with your
   order number) at the end of your store URL to see if you can view the order?
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/#post-14717451)
 * Hi [@kare93](https://wordpress.org/support/users/kare93/)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.
 *  Thread Starter [kare93](https://wordpress.org/support/users/kare93/)
 * (@kare93)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/#post-14729331)
 * Hello again sorry late answer,
 * i received this message when i tried this url -> [https://schools.theschoolbox.gr/wp-admin/post.php?post=5285&action=edit](https://schools.theschoolbox.gr/wp-admin/post.php?post=5285&action=edit)
 * [https://prnt.sc/1in3vbr](https://prnt.sc/1in3vbr)
 * I don’t know, what is going on! My client haven’t received any email with order.
 * Thanks in advance.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/#post-14729972)
 * Hi [@kare93](https://wordpress.org/support/users/kare93/),
 * Just to trace back on the origins of the order, you’d earlier mentioned that:
 * > He received in email one old order ( we understand it by old #id ), this order
   > was paid with card,
 * In the above reply, you’ve also mentioned:
 * > My client haven’t received any email with order.
 * To try and piece this together, did the client receive any notification, say 
   from the payment processor from where some order details like Order # could be
   obtained?
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Order Isseu’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/order-isseu/#post-14729972)
 * Status: resolved